Retailers in the Middle East, particularly in the UAE, are leading the way in integrating LLMs, SLMs and LAMs to deliver personalised shopping experiences at scale
Sander Van Waes, the company’s founder and CEO, shares how Renie’s innovative solutions are helping organisations across the region embrace responsible waste practices
GenAI can expose the business to many risks, ranging from privacy violations to an array of data-related prejudices that can arise when building and using machine-learning models
Subway UAE’s brand director delves into its strategic growth plans, commitment to local flavour, and focus on innovation as it navigates the region’s F&B landscape
Customers and partners are more likely to trust businesses that prioritise security training, confident in the knowledge that their data is in safe hands
The use of AI will become the norm in certain aspects of the arbitral process, such as the initial review of evidence, producing first drafts of documents and the creation of procedural documents
With 60 per cent of patients unwilling to wait on hold for more than a minute when calling a call centre, hospital customer interaction needs a serious revamp. And, we may already have the tools.
The role of HR in family businesses is not just about managing personnel but also about fostering a supportive environment that aligns with family values and business objectives
As Chinese brands continue to win over UAE consumers with stylish designs, advanced features and competitive pricing, they are well-positioned to influence the next chapter of the UAE’s auto sector
The need for an external CEO often comes to the fore when a family business is undergoing significant strategic changes – moving into new markets, going through transformation, or facing a severe downturn
The co-founder and executive chairman of Aurea Group shares his vision for The Body Shop’s future, the pivotal role of the Middle East, and the exciting transformation ahead as the brand approaches its 50th anniversary
A board of directors is a vital asset for any family business, offering governance, strategic direction and expertise that can help navigate complex challenges and foster growth
Moving to a new ownership model can release a family firm from a deep rut and can often help keep families together for the common good of the business and of the family
Agentic AI systems are being explored for urban management as part of smart city projects such as Neom, while banks and healthcare institutions are examining its use for risk assessment and adaptive treatment plans
The group ED of Human Resources at Miral shares her insights on why companies and businesses need to recalibrate their HR strategies to meet the current and future needs of the industry
Patel shares how businesses are leveraging omnichannel strategies, AI-driven solutions, and hyper-personalised experiences to drive customer loyalty and retention in a rapidly shifting market
The undersecretary of DCT Abu Dhabi shares insights into the department’s talent development strategy and how it aligns with Abu Dhabi’s broader cultural ambitions
By adopting a comprehensive approach to DEI, organisations in the GCC and the wider MENA region can fully leverage the potential of their diverse workforces
While traditional racing strongholds such as the UK, Ireland, the US and Australia play a hugely important role in breeding horses and staging some of the best racing in the world, the last few years have seen a notable shift, says the CEO of the Dubai Racing Club