Maqsam’s advanced Arabic AI solutions transforms MENA contact centres

In this interview, Maqsam’s CEO and Co-founder, Sinan Taifour, explains to Gulf Business how Maqsam is revolutionising customer interactions with innovative AI solutions for contact centres, enabling intelligent Arabic conversations.

Live from the SEAMLESS Middle East & Saudi Arabia conference in Dubai, Taifour dives into the standout features of Maqsam’s AI-driven solution, the inspiration behind the company’s inception, and the impressive success and functionalities of its AI Voice Bot in the MENA market. Discover these insights and more by watching the full interview below.

Exclusive: Visa’s Dr Saeeda Jaffar on the new ‘Instalments’ solution transforming retail in the UAE

Visa plans to introduce the Visa Instalments Solution (VIS) in the GCC for the first time, aiming to enhance consumer shopping experiences and provide widespread acceptance of installment solutions.

‘Location sets the stage for luxury living’, says AHS Properties’ Abbas Sajwani

In conversation with Gulf Business, Abbas Sajwani speaks about the factors driving his latest real estate offering. 

Salam CEO Ahmed Al-Anqari on Saudi Arabia’s telecoms opportunities

Salam’s chief executive officer gives us insight into how his company is growing, as well as some of the big announcements that they made at LEAP 2024 in Riyadh

Michael Champion, Tahaluf CEO talks about hosting LEAP 2024

Michael Champion gives us insight into what it takes to host and organise such a high-growth event

Softbank, PIF’s Alat to build robots in Saudi Arabia

Alat is a new Saudi Arabian, PIF-backed company which is aiming to create a new global sustainable technology manufacturing hub in the kingdom. Semi-conductor veteran and ex-Singapore resident, Brian Rogove is the co-chief of corporate development at Alat. And in this podcast, Rogove tells us about Alat’s $150m deal with Japanese tech investor, Softbank. As part of the deal, robots are set to roll off the production floor in a year from now, says Rogove, who spoke to Gulf Business from Riyadh, Saudi Arabia.

Going beyond retail: GMG CEO Mohammad A Baker talks about strategy, success and future plans

The driving force behind the continuing success and expansion of the GMG group can be credited to the young and dynamic CEO of the group, Mohammad A Baker

Realty check: Luxury Concierge Real Estate’s Shitij Kapoor shares his outlook on Dubai’s luxury property market

Kapoor attributes the upward trend seen over the past three years to Dubai’s dynamic economy, vibrant lifestyle, strategic location, favourable tax regime, exceptional infrastructure, world-class healthcare facilities, safe environment and the allure of the Golden Visa programme

Transforming real estate through blockchain: Robin Ubaghs on democratising real estate ownership

Robin Ubaghs, co-founder of Propchain and the Welfare Group shares how his ventures are using…

Crescent Petroleum CEO, Majid Jafar, on why natural gas is a key transition fuel

The whole world is trying to figure out a greener energy mix. But as Majid Jafar, the CEO of Crescent Petroleum points out, this can’t be achieved without fossil fuels and, more particularly, cleaner natural gas. In this exclusive interview with Gulf Business, Jafar unpacks why a pragmatic energy transition is the best way for the world to move forward.

Saxo Bank CIO, Steen Jakobsen, on key risks facing global economy in 2024

The CIO of Saxo Bank, Steen Jakobsen, tells us about some of the key risks facing the global economy in 2024

Manchester City’s Paul Dickov on the club’s stellar year in 2023

To talk about the club’s performance and prospects in 2024, Manchester City’s former striker and ambassador, Paul Dickov sat down with Gulf Business in Dubai

Heriot-Watt’s Richard A Williams on building a future-ready, climate-aware workforce

Richard A Williams, Principal and Vice-Chancellor of Heriot-Watt University, speaks to Gulf Business about utilising…

Ranil Wickremesinghe speaks to GB on resurrecting Sri Lanka’s economy, COP28 summit

Gulf Business’ Group Editor, Gareth Van Zyl speaks to Sri Lanka’s President Ranil Wickremesinghe on the sidelines of the COP28 summit in Dubai

Maser’s Prateek Suri on the burgeoning consumer tech industry in UAE and Africa

In the Middle East and Africa (MEA), the consumer tech industry has witnessed substantial growth,…

ORO24 Developments’ Atif Rahman on real estate market corrections, and climate action

Atif Rahman, the founder and chairman of ORO24 Real Estate Developments, shares his thoughts on…

Accor’s Philip Jones on winning the Gulf Business Company of the Year Award | Interview

From setting up an ambitious pipeline in Saudi Arabia to surpassing hospitality standards in the…

Sir Tim Clark on the transformation of Emirates as a global airline | Gulf Business Awards 2023

Sir Tim Clark, in his award acceptance speech, looks back at the phenomenal growth journey of the UAE’s flag carrier over the past four decades

Interview: Emirates President, Sir Tim Clark, wins ‘Business Leader of the Year’ at Gulf Business Awards 2023

Gulf Business held the 11th edition of the annual Gulf Business Awards at the illustrious…

Situation Today with Gulf Business: Here’s what high performance cricket, startups have in common

The second episode of the podcast series Situation Today with Gulf Business has our group…

Situation Today with Gulf Business: Mastercard’s Andrea Prazakova on the role of fintech in powering the net zero transition

Mastercard is a global technology company in the payments industry. With connections across more than…

Searchinform’s Sergey Ozhegov on showcasing at GITEX GLOBAL 2023

GITEX GLOBAL 2023 showcased the latest in technology. From AI to cybersecurity, from enterprise to…

Illumio talks Zero Trust Segmentation in the face of rising ransomware attacks | GITEX GLOBAL 2023

Illumio’s Trevor Dearing speaks to Gulf Business on the sidelines of GITEX GLOBAL 2023 about…

Dell talks AI-integrated solutions, workplace technologies, sustainability

Gulf Business caught up with Haidi Nossair, senior director of Client Solutions Group, META, at…

Logitech’s Loubna Imenchal shares her outlook for the UAE market | GITEX Global 2023

Logitech is harnessing the potential of artificial intelligence (AI) to help deliver solutions that allow…

Alpha Data and HPE on enterprise trends, Greenlake and artificial intelligence | GITEX

Alpha Data, one of the leading systems integrator in the Middle East catches up with…

GITEX GLOBAL 2023: Huawei Cloud’s Dr Zhu Shenggao on the role of AI for enterprises

Gulf Business caught up with Dr Zhu Shenggao, vice president of AI, Huawei Cloud Middle…

GITEX GLOBAL 2023: HP Enterprises and MDS lead digital transformation in the UAE

Gulf Business caught up with top executives of MDS and HPE at the recently concluded…

Oppo Reno10 Pro+ 5G: A hands-on review

OPPO has launched the latest Reno10 series, featuring three new phones – Reno10 Pro+ 5G,…

GB Talks: Oppo MEA’s Chi Zhou on the new Reno10 series, foldable phones, and IoT devices

Gulf Business shines the spotlight on OPPO’s meteoric rise in the Middle East market, its…

GB Talks: What are the potential applications of blockchain technology in emerging markets?

Blockchain protocol offers a range of potential benefits for emerging markets such as increased financial…

Banke International Properties’ Porush Jhunjhunwala highlights the investment prospects in the UAE’s real estate sector

Banke International Properties’ Porush Jhunjhunwala highlights the abundant investment prospects in the UAE’s real estate…

GB Talks: Yango Delivery’s GM Agam Garg on the company’s operations in the UAE and its plans

Yango Delivery offers an impressive on-time delivery rate, ensuring that packages arrive at their intended destination within the promised timeframe, says Agam Garg

GB Talks: Asim Mohammed, COO and Syed Taha, Pre-Sales and Implementation Lead, Aspiring Technologies

The Middle East has seen a significant growth in cloud technology in recent years. The…

Hands-on review: OPPO Reno8 T 5G

Featuring a dual micro-curved design, the Reno8 T 5G has a 120Hz 3D curved screen…