Ravi Saraogi is the co-founder and president – APAC at Uniphore

Here’s how AI can catalyse monetisation of modern-day contact centre

AI isn’t just about chatbots, but about analysing the data businesses have, including voice

Six areas to cover in your startup’s first 100 days

The first few months for any startup are critical

Alan’s corner: How companies can build their unique proposition

Differentiation and relevance of your proposition now has to be considered in a wider context

Hawazen Esber is CEO of Majid Al Futtaim Communities

How to create more sustainable communities within the UAE

The UAE is home to 869 green-rated buildings, the 14th highest national concentration globally

Why subscription loyalty can be gold dust

Subscription loyalty programmes can be great for travel firms, especially in post-pandemic recovery

Michel Nader, Dell Technologies

Bracing for cyber cover in today’s data era

For businesses to be ahead of the curve, they need to make investing in security measures a top priority and proactively address data privacy rather than wait to address it after an attack occurs

How staying less connected reduces stress

None of us enjoys a culture of always being connected if it spirals out of control

Digital transformation will lead to a cleaner future

While sustainability is the future, digital transformation is a key enabler supporting industries make the transition

Understanding the privacy vs security customer dilemma

The distinctions between privacy and confidentiality may be subtle to the average consumer, yet each imposes significant obligations on firms

Expo 2020 Dubai

How the Expo is boosting the UAE’s SME landscape

Here’s how SMEs can leverage the global spotlight and influx of capital that Expo 2020 Dubai will attract in abundance

Why technology will never be able to replace the power of human interactions

Connections, networking and communications – human interaction is more vital than ever in our ultra-digitalised world

Three rules for successful business transformations in the Middle East

Companies that reap the most rewards also set up a transformation management office that is different from a typical programme management office

Why management is both an art and a science

The more managers are boxed in by their inbox, the more they are disconnected with their teams

Will the future of work be defined by employee experience?

The acquisition and retention of great talent requires great foresight

Emirati employee

A brief history of entrepreneurship

From ancient merchants to the modern startup, here are the lessons to be learnt for a present-day entrepreneur

Here’s why working from home is an investment into the future

Organisations need to act with speed to ensure that they accommodate their employees’ needs by investing in this new way of working

UAE’s information assurance regulation: foundation of a trust-based digital economy

AI-based behavioral NDR tools can be a significant leap towards compliance for UAE enterprises as they align with the government’s vision

How will Expo 2020 Dubai impact the local real estate market and shape future trends?

Developers need to understand the changing demands of potential investors and organisations

Application-first cybersecurity: what it is and why it matters

The complexity brought about by the new cloud-based environments means customer data can be stored across many different locations or legal jurisdictions

Cybersecurity

How can cross-silo collaboration strengthen cybersecurity?

Amidst growing enterprise adoption of software-defined data centres and public and private cloud architecture, cross-silo collaboration is increasingly important

How to eliminate the one-man approach with a ‘whole system’ model

Creating a new whole system management model will increase the value of the company

Why prioritising ongoing skills development is a vital prelude to growing the business

Building a skills development culture can help you attract and retain valued talent

Understanding and empathising with Generation Remote

A subset of born digital workers began their careers during the pandemic, and have only ever known a culture where remote work is the norm

The transition from legacy to cloud within financial services

The increasing use of online banking services and the rise of cloud-based challenger banks are here to stay

The ocean and the great garbage patch: What can we do to alleviate it?

Ocean debris is continuously mixed by wind and wave action and widely dispersed both over huge surface areas

Education 2.0: Classrooms need a ‘voice lift’ to adapt to the new normal

Schools and universities must now look to adapt their current spaces to new requirements

Boardroom connection: How to best manage family members

There are a few steps family boards can embrace for the long-term success

Here’s why smartphone software updates matter

Understanding software vulnerabilities is imperative and updates should no longer be considered a necessary evil or something to be done at leisure

How Abu Dhabi is beckoning global talent for its long-term future

The emirate’s growing favourability among tourists, families and investors can be attributed to its focus on inclusion, innovation and diversity

Time to upskill for mid-career professionals

As roles grow scarcer for older professionals, upskilling can help them take charge of their future