#Technology

customer service

How AI-driven solutions are revolutionising customer service in contact centres

Enterprises must find the courage to make the shift from an outdated legacy approach to one built on the premise of meeting customers where they are

TikTok building new version of app ahead of expected US sale

TikTok is testing an AI chatbot named Tako

The Tako test is currently available to a small number of employees, according to Daniel Buchuk, an analyst at Watchful

ChatGPT

ChatGPT and cybersecurity: With great power comes great responsibility

ChatGPT is helping advance the fields of marketing, education, entertainment and more, but it is also crucially exposing them to cybercrimes

iPhone

Apple’s iPhone maker expects to more than double AI server sales

Hon Hai, the listed vehicle of Foxconn Technology Group posted $35.8bn of revenue from its overall server business in 2022

Meta Quest 3

This is how much the new Meta Quest 3 headset costs

The headset combines a top-tier resolution display with advanced pancake optics, resulting in an unparalleled visual experience

VARA fines OPNX

Bitcoin faces first monthly drop of 2023 as crypto revival cools

The largest cryptocurrency was steady at $27,630 as of 12:05 pm in Singapore on Wednesday

Alibaba

Alibaba to build ChatGPT-like AI into meeting, messaging apps

The large language model developed by Alibaba Cloud, dubbed Tongyi Qianwen, is now powering interactions with a new version of the assistant, Tongyi Tingwu

UAE’s Falcon 40B, AI Model is Now Royalty-free image credit Technology Innovation Institute

UAE’s Falcon 40B AI model is now royalty free for commercial, research use

The AI model can help raise efficiencies such as faster project starts, faster iterations, more flexible software development processes and easier license management

Wemix

Abu Dhabi’s Hub71 and Wemix collaborate to fuel growth for blockchain startups

Startups within Hub71+ Digital Assets will be able to leverage the technical knowledge and expertise of Wemix

Lumina’s role is to support UK companies

Flat6Labs Ignite programme spurs growth, backs 38 startups with $10.2m

The programme hosts an intake cycle every six months and has thus far completed four cohorts with the fifth cohort to be announced shortly

U-Ask

UAE launches AI-powered chatbot ‘U-Ask’ for streamlined government services

Users can retrieve essential details regarding service requirements, tailored information based on their preferences

drone delivery

Dubai hospital delivers medicines to patient’s house via drone: Watch here

The delivery took place within a 10-kilometre radius, transporting medication from the hospital to a patient’s home in Cedre Villas project

Einstein GPT

Salesforce’s Thierry Nicault on how Einstein GPT transforms customer experiences

The company’s area vice president and general manager for Middle East shares the primary objective of Einstein GPT and its benefits for employees

Nothing Ear 2

How Nothing Ear 2 is disrupting the way we use earbuds

With a focus on providing an immersive listening experience, the earbuds not only deliver great audio quality but also demonstrate the brand’s meticulous attention to engineering

Bitcoin

Bitcoin jumps to more than two-week high

Smaller tokens ranging from Ether to Binance Coin also posted gains

Dubai Municipality introduces new online system for building permits image Dubai media office

Dubai introduces new online platform for building permits, control services

The new system will help streamline procedures and reduce the required application documents, making it easier for customers to input data and track application updates

Gitex Africa

HP to showcase future-ready hybrid work portfolio Gitex Africa

The technology event will take place from May 31 to June 2 in Marrakech

Honor

Ahead of the game: Honor’s quest to become the preferred choice in the Middle East

The GCC has witnessed huge commitment from the global technology brand to drive innovation, aiming to create a smarter and more inclusive future for all

Public cloud

Public cloud’s contribution to UAE economy could reach $181bn by 2033 – report

Amazon Web Services commissioned a study to provide an econometrical method for calculating the aggregate productivity gains realised by economies that adopt cloud computing

Magic5 Pro

Honor unveils Magic5 Pro, Magic Vs flagship smartphones in the UAE

The Magic series will be available for pre-order starting May 25 until June 1

Google

Google teams up with UAE organisations for AI research and sustainability initiatives

The announcement was made during an event at the MBZUAI campus, where Google introduced three significant initiatives

TaxGPT Worlds-First-AI-Powered-Corporate-Tax-Assistant image: Virtuzone

Introducing TaxGPT, the AI-powered UAE corporate tax assistant

Virtuzone has launched TaxGPT to help UAE-based businesses get answers related to the upcoming corporate tax regime based on information from the UAE’s MOF and FTA

OpenAI

OpenAI raises $175m for startup investment fund

The platform has been investing in startups working in artificial intelligence for a while

ASUS Zenbook S 13 OLED

Redefining Mobility: Introducing the astonishingly lightweight ASUS Zenbook S 13 OLED

Unmatched portability at 1cm thin and 1kg light

Khalifa Fund launches Franchise UAE image credit KFED

Franchise UAE: Khalifa Fund launches new portal to help businesses buy and sell franchises

Franchise UAE is designed to cater to both existing, homegrown businesses seeking to develop a franchise and aspiring entrepreneurs looking to invest in an established business concept

Construction uae saudi arabia

Construction boom: UAE, Saudi Arabia expect surge in project numbers and values, says report

Majority of construction decision makers in the two countries are confident about the market conditions over the next 12 months

Broadcom

Apple signs multibillion-dollar deal with Broadcom for 5G components

The components will be designed and built in several US manufacturing hubs including Fort Collins, Colorado, where Broadcom has a major facility

Google Cloud

New Google Cloud region in Doha to fuel economic growth and job creation in Qatar

The region is set to contribute a cumulative $18.9bn to economic activity in Qatar between 2023 and 2030 and support creation of more than 25,000 jobs in 2030 alone

Saudia

AI takes flight: Saudia, Accenture collaborate to develop over 260 new digital services

All the digital systems developed by Accenture will be designed specifically for the airline, increasing operational efficiency and reducing costs

WhatsApp

Say goodbye to typos: WhatsApp launches edit message feature

The edit history will not be displayed, ensuring that the original content remains private