#customers

Dubai’s Emirates processes over 1.4 million refund requests; returns $1.4bn to customers

The processed refund requests represent 90 per cent of the airline’s backlog

Dubai’s GoFood app launches grocery delivery service

GoFood Grocery service requires a minimum order worth Dhs100

Emirates Holidays introduces new measures to offer customers increased flexibility

Emirates Holidays has also introduced video appointments, to facilitate and personalise travel support

UAE’s Al-Futtaim Group partners with Tabby to offer flexible shopping options

Al-Futtaim Group will be extending this feature to its retail stores, other brands and business units across the UAE by the end of 2020

Dubai’s Emirates to resume flights to four more cities

The carrier’s passenger network will grow to 62 destinations in August

Explainer: Is the booming healthy snacks sector in the region well regulated?

As consumers in the GCC increasingly focus on adopting fitter lifestyles, the regional health food industry has seen massive growth, suggests Mahmoud Adham, founder and CEO, Munchbox

Dubai’s Nomad Homes raises $4m in seeding funding

The company is building a managed marketplace for users to search, transact, and finance residential real estate

Festival Souk

UAE’s Al-Futtaim announces discounts at new Festival Souk

The Festival Souk will be operating at both Dubai Festival City Mall and Dubai Festival Plaza

UK visa services resume in UAE, Saudi, among other GCC countries

Optional Priority visas, super priority visas, and walk-in services will not be offered initially

Flat-rate food delivery app launched in UAE to support local restaurants

The app offers venues zero per cent commission for the first six months should they sign up during the first month

GCC retail sector will see 15.7% YoY growth, according to Alpen Capital

Covid-19 impact: How should retail respond to the fourth industrial revolution?

As a new wave of technology signals further changes to our lives and the regional ecosystem, how should sectors such as retail adapt?

Message from regional marketing leaders: Time to be seen

Senior regional marketers from across various industries reveal why and how brands must communicate in the current situation

Microsoft had a big presence at GITEX Technology Week last year

Gitex, Gitex Future Stars events rescheduled to December 2020

Gitex was originally slated for between September 27 to October 1 this year

Nearly 2,000 UAE-based merchants look to develop e-commerce – Network International

Network International’s Pay By Link platform helps small businesses make a transition to e-commerce

Message from the top: Anurag Agrawal, managing director, Canon Middle East and Turkey

As companies across the GCC tackle the challenges posed by the Covid-19 pandemic, regional business leaders reveal insights on what their organisations are doing and offer advice on how to deal with the current crisis

How businesses will reinvent themselves in the wake of the Covid-19 pandemic?

Lack of labour availability, disrupted supply chains and other impacts will require serious appraisal if organisations are to effectively deliver their reshaped services to customers

Emirates NBD approves 40% dividend

UAE’s Emirates NBD launches contactless export trade collections service

Clients can access the new digital feature from the safety of their homes or offices to submit an export collections request