#customers

Dubai’s Emirates ramps up flights to Maldives, Seychelles

Starting March 28, the airline will offer customers 28 weekly flights to Male, and seven weekly flights to Mahe

Customers flying Dubai’s Emirates can now purchase empty adjoining seats, starting at Dhs200

The airline has also introduced discounts on excess baggage rates to support demand from customers

Dubai’s Emirates operates first flight with vaccinated crew at all customer touchpoints

Close to 26,000 of the group’s frontline aviation workforce has been vaccinated with two doses

How e-commerce in the GCC has taken flight

In the wake of the Covid-19 pandemic, e-commerce has risen as a natural winner

Central Bank of the UAE

UAE banks return Dhs14.47bn received from Central Bank’s TESS initiative

A Dhs100bn Targeted Economic Support Scheme initiative was launched by the CBUAE in March 2020

Digital transformation: How technology can help change the face of ‘after-sales’ service centres

Moving service operations to technologically sound platforms helps to improve customer connect and become a key driver of success

Vertical farming’s success depends on the cheapest lightbulb

Agriculture and forestry account for about a quarter of the world’s greenhouse gases, while the hunt for new farming land to feed a growing global population has exacerbated deforestation

How Open Banking can foster innovation in the financial landscape

Open banking offers potential for better customer experience and additional revenue streams

UAE telecoms du and Etisalat partner with Emaar Properties to provide services to local communities

Customers will be able to choose a retail telecom operator of their choice

UAE lender FAB opens Jakarta office to facilitate regional trade

FAB Indonesia will serve as a bridge to facilitate trade and investment flows between the UAE, the wider GCC region, Egypt and Asia

Dubai’s Emirates processes 1.7 million refund requests; returns $1.7bn to customers

Emirates managed over 130,000 refunds-related queries from customers and travel agency partners

Customers can now co-own an Ellington Properties’ home in Dubai through SmartCrowd

Customers can co-own residential properties and earn healthy returns on their investments, for as low as Dhs5,000

Amazon.ae unveils sales deals for November 11

Prime members will get 12-hour early access to deals, in addition to free next-day delivery and free international shipping from Amazon US

Dubai’s ENOC Group launches rewards programme

The app-based rewards programme offers points for purchase at all ENOC retail sites including fuel

Why rebuilding trust with travellers is key to reviving the hospitality sector

In the wake of the Covid-19 pandemic, hospitality operators have a strong opportunity to deliver an unmatched experience to customers

Radisson hotel group launches new brand; signs 10 new hotels across EMEA in Q3 2020

The new signings build on the 15 hotel signings which were announced in Q2 2020

UAE lender ADIB launches remote sales platform

Over half of ADIB card sales are taking place on the platform

Talabat to launch operations in Iraq

The company will initially launch operations in Erbil, Iraqi Kurdistan early next year, before expanding into Federal Iraq

Bold decisions: How Covid-19 hustled Careem back to the startup mindset

Gheed El Makkoui, general manager at Careem UAE discusses all things mobility with Gulf Business in times of the pandemic

ADNOC Distribution launches three new stations in Dubai

The service stations are located at Jafaliya, Nad Al Sheba, and Studio City

Dubai’s Emirates processes over 1.4 million refund requests; returns $1.4bn to customers

The processed refund requests represent 90 per cent of the airline’s backlog

Dubai’s GoFood app launches grocery delivery service

GoFood Grocery service requires a minimum order worth Dhs100

Emirates Holidays introduces new measures to offer customers increased flexibility

Emirates Holidays has also introduced video appointments, to facilitate and personalise travel support

UAE’s Al-Futtaim Group partners with Tabby to offer flexible shopping options

Al-Futtaim Group will be extending this feature to its retail stores, other brands and business units across the UAE by the end of 2020

Dubai’s Emirates to resume flights to four more cities

The carrier’s passenger network will grow to 62 destinations in August

Explainer: Is the booming healthy snacks sector in the region well regulated?

As consumers in the GCC increasingly focus on adopting fitter lifestyles, the regional health food industry has seen massive growth, suggests Mahmoud Adham, founder and CEO, Munchbox

Dubai’s Nomad Homes raises $4m in seeding funding

The company is building a managed marketplace for users to search, transact, and finance residential real estate

Festival Souk

UAE’s Al-Futtaim announces discounts at new Festival Souk

The Festival Souk will be operating at both Dubai Festival City Mall and Dubai Festival Plaza

UK visa services resume in UAE, Saudi, among other GCC countries

Optional Priority visas, super priority visas, and walk-in services will not be offered initially