#customers

Emirates NBD

Dubai’s Emirates NBD reports 17% year-on-year rise in net profit for H1 2021

Total income declined 9 per cent year-on-year to Dhs11.54bn

How Dubai Commercity is spurring the e-commerce ecosystem

Dubai CommerCity can create an e-commerce solution based on the varying needs of each one of its clients, says its COO, deVere Forster

How can smart store strategies streamline retail operations

Retailers must focus on back-office store operations to increase automation, gain efficiencies, and reduce costs

2021: How has the hospitality sector adapted to Covid-19?

In the wake of the pandemic, the hospitality sector is adapting to the new normal with key initiatives

Amazon Web Services

Amazon Web Services to open data centres in the UAE

The new cloud infrastructure region is set to launch in the first half of 2022

The future of wealthtech in the GCC

Older generations are also becoming more exposed to technology solutions that commoditise product offerings

Alan’s corner: How culture effectively defines an organisation

It’s the culture within an organisation that ultimately shapes how things will get done

National Bank of Fujairah reports 44.3% year-on-year dip in Q1 net profit

Its total assets reached Dhs39.1bn compared to Dhs39.9bn at 2020 year-end and Dhs43.3bn as at March 31, 2020

Dubai’s Emirates ramps up flights to Maldives, Seychelles

Starting March 28, the airline will offer customers 28 weekly flights to Male, and seven weekly flights to Mahe

Customers flying Dubai’s Emirates can now purchase empty adjoining seats, starting at Dhs200

The airline has also introduced discounts on excess baggage rates to support demand from customers

Dubai’s Emirates operates first flight with vaccinated crew at all customer touchpoints

Close to 26,000 of the group’s frontline aviation workforce has been vaccinated with two doses

How e-commerce in the GCC has taken flight

In the wake of the Covid-19 pandemic, e-commerce has risen as a natural winner

Central Bank of the UAE

UAE banks return Dhs14.47bn received from Central Bank’s TESS initiative

A Dhs100bn Targeted Economic Support Scheme initiative was launched by the CBUAE in March 2020

Digital transformation: How technology can help change the face of ‘after-sales’ service centres

Moving service operations to technologically sound platforms helps to improve customer connect and become a key driver of success

Vertical farming’s success depends on the cheapest lightbulb

Agriculture and forestry account for about a quarter of the world’s greenhouse gases, while the hunt for new farming land to feed a growing global population has exacerbated deforestation

How Open Banking can foster innovation in the financial landscape

Open banking offers potential for better customer experience and additional revenue streams

UAE telecoms du and Etisalat partner with Emaar Properties to provide services to local communities

Customers will be able to choose a retail telecom operator of their choice

UAE lender FAB opens Jakarta office to facilitate regional trade

FAB Indonesia will serve as a bridge to facilitate trade and investment flows between the UAE, the wider GCC region, Egypt and Asia

Dubai’s Emirates processes 1.7 million refund requests; returns $1.7bn to customers

Emirates managed over 130,000 refunds-related queries from customers and travel agency partners

Customers can now co-own an Ellington Properties’ home in Dubai through SmartCrowd

Customers can co-own residential properties and earn healthy returns on their investments, for as low as Dhs5,000

Amazon.ae unveils sales deals for November 11

Prime members will get 12-hour early access to deals, in addition to free next-day delivery and free international shipping from Amazon US

Dubai’s ENOC Group launches rewards programme

The app-based rewards programme offers points for purchase at all ENOC retail sites including fuel

Why rebuilding trust with travellers is key to reviving the hospitality sector

In the wake of the Covid-19 pandemic, hospitality operators have a strong opportunity to deliver an unmatched experience to customers

Radisson hotel group launches new brand; signs 10 new hotels across EMEA in Q3 2020

The new signings build on the 15 hotel signings which were announced in Q2 2020

UAE lender ADIB launches remote sales platform

Over half of ADIB card sales are taking place on the platform

Talabat to launch operations in Iraq

The company will initially launch operations in Erbil, Iraqi Kurdistan early next year, before expanding into Federal Iraq

Bold decisions: How Covid-19 hustled Careem back to the startup mindset

Gheed El Makkoui, general manager at Careem UAE discusses all things mobility with Gulf Business in times of the pandemic

ADNOC Distribution launches three new stations in Dubai

The service stations are located at Jafaliya, Nad Al Sheba, and Studio City

Dubai’s Emirates processes over 1.4 million refund requests; returns $1.4bn to customers

The processed refund requests represent 90 per cent of the airline’s backlog