#customers

Air Arabia Abu Dhabi launches direct flights to Amman

Air Arabia Abu Dhabi to launch direct flights to Amman

The new service will connect Abu Dhabi International Airport to Queen Alia International Airport

Dubai Islamic Bank

2022: Dubai Islamic Bank reports highest ever net profit

The bank reported Dhs14bn in total income for 2022, registering a 20 per cent year-on-year rise

Power Letters 2023: Nabil Habayeb, SVP – GE, President and CEO – GE International Markets

January 2023 will start with the creation of GE HealthCare, a company which will drive precision health to improve patient outcomes

Finnair

Finnair to launch daily services between three Nordic capitals and Doha

The services will be operated with Finnair’s Airbus A330 aircraft

Zoom

Zoom slumps as video-conferencing company cuts sales forecast

Fiscal second-quarter sales increased 7.6 per cent to $1.1bn

ZNAP cashback

Why cashback is a powerful tool to drive customer loyalty

Cashback is a growing trend among retailers and consumers where the former gets increased revenue and latter some future savings

Montblanc

Luxury watches at their finest: How Montblanc fits the bill

Franck Juhel, president of Montblanc Middle East, India and Africa, tells Andrew Wingrove about the company’s offerings, including its portfolio of luxury watches

Etisalat UAE brand identity

Etisalat UAE’s new brand identity revealed

The brand identity is in line with the group’s positioning as a technology and investment conglomerate

home check-in service

Emirates’ first class customers to receive complimentary home check-in service

The service must be booked at least 24 hours prior to the flight’s departure time

UAE consumers

Price, quality or sustainability? Know what your customers want

Consumers in the UAE have the highest proportion of ‘quality appreciators’ and the lowest proportion of ‘cost-conscious’ consumers

Alan’s corner: How to adopt a long-term perspective when building your legacy

Markets evolve, as do customers, creating the need for an organisation to continuously adapt

Citi to sell its consumer unit in Bahrain to Ahli United Bank

The transaction includes Citigroup’s retail-banking, credit-card and unsecured-lending businesses

Dubai’s Emirates, Garuda Indonesia launch codeshare partnership

Emirates customers will have access to seven domestic points in Indonesia beyond Jakarta and Bali

Dubai’s Emirates signs MoU with Maldivian to explore partnership opportunities

The two carriers will review codeshare and interline options to provide customers with greater connectivity

First Abu Dhabi Bank, Mastercard introduce virtual corporate debit card

The virtual cards can be created for single- or multiple-use

The importance of retail renaissance as shoppers seek new in-store experiences

Physical stores are making a comeback and will play a significant role in retail in the future

Dubai’s Emirates signs MoU to promote tourism to The Bahamas

The carrier will develop initiatives to promote the island nation as a tourism spot

Abu Dhabi’s ADNOC Distribution launches next-gen retail concept

The first new generation store has been opened at ADNOC’s Sheikh Khalifa Energy Complex

Dubai’s Emirates reveals special fares ahead of winter holidays

Customers can book fares until November 7, 2021, for travel until June 15, 2022

Six areas to cover in your startup’s first 100 days

The first few months for any startup are critical

Alan’s corner: How companies can build their unique proposition

Differentiation and relevance of your proposition now has to be considered in a wider context

Why subscription loyalty can be gold dust

Subscription loyalty programmes can be great for travel firms, especially in post-pandemic recovery

Mashreq NEO to become UAE’s first digital bank to use facial recognition for account opening

Mashreq NEO has collaborated with the UAE’s Ministry of Interior to introduce a face biometric-based digital account opening process

Boardroom connection: How to best manage family members

There are a few steps family boards can embrace for the long-term success

Dubai’s Emirates suspends Nigeria flights until September 30

Customers who have been to or connected through Nigeria in the last 14 days will not be permitted on any Emirates flights bound for Dubai

Dubai’s Emirates launches virtual reality app in Oculus store

Customers can navigate through economy, business and first class cabins, explore their seats, as well as the onboard lounge and shower spa on the Emirates A380 using navigational hotspots

Standard Chartered closes transition trade facility

Standard Chartered executes first green trade finance facility in UAE

The bank has executed the facility to support Amplus Energy Solutions

Are dark kitchens the future of the food industry?

The appetite for dark kitchen concepts has grown significantly in the UAE

Dubai’s Emirates suspends Kabul flights

On August 15, an Emirates flight from Dubai abandoned its landing in Kabul and returned to the emirate

Buy-now-pay-later provider tabby secures $50m in Series B round

The funding will be used to expand tabby’s product portfolio and launch in new markets