#customers

Abu Dhabi’s ADNOC Distribution launches next-gen retail concept

The first new generation store has been opened at ADNOC’s Sheikh Khalifa Energy Complex

Dubai’s Emirates reveals special fares ahead of winter holidays

Customers can book fares until November 7, 2021, for travel until June 15, 2022

Six areas to cover in your startup’s first 100 days

The first few months for any startup are critical

Alan’s corner: How companies can build their unique proposition

Differentiation and relevance of your proposition now has to be considered in a wider context

Why subscription loyalty can be gold dust

Subscription loyalty programmes can be great for travel firms, especially in post-pandemic recovery

Mashreq NEO to become UAE’s first digital bank to use facial recognition for account opening

Mashreq NEO has collaborated with the UAE’s Ministry of Interior to introduce a face biometric-based digital account opening process

Boardroom connection: How to best manage family members

There are a few steps family boards can embrace for the long-term success

Dubai’s Emirates suspends Nigeria flights until September 30

Customers who have been to or connected through Nigeria in the last 14 days will not be permitted on any Emirates flights bound for Dubai

Dubai’s Emirates launches virtual reality app in Oculus store

Customers can navigate through economy, business and first class cabins, explore their seats, as well as the onboard lounge and shower spa on the Emirates A380 using navigational hotspots

Standard Chartered executes first green trade finance facility in UAE

The bank has executed the facility to support Amplus Energy Solutions

Are dark kitchens the future of the food industry?

The appetite for dark kitchen concepts has grown significantly in the UAE

Dubai’s Emirates suspends Kabul flights

On August 15, an Emirates flight from Dubai abandoned its landing in Kabul and returned to the emirate

Buy-now-pay-later provider tabby secures $50m in Series B round

The funding will be used to expand tabby’s product portfolio and launch in new markets

Emirates NBD

Dubai’s Emirates NBD reports 17% year-on-year rise in net profit for H1 2021

Total income declined 9 per cent year-on-year to Dhs11.54bn

How Dubai Commercity is spurring the e-commerce ecosystem

Dubai CommerCity can create an e-commerce solution based on the varying needs of each one of its clients, says its COO, deVere Forster

How can smart store strategies streamline retail operations

Retailers must focus on back-office store operations to increase automation, gain efficiencies, and reduce costs

2021: How has the hospitality sector adapted to Covid-19?

In the wake of the pandemic, the hospitality sector is adapting to the new normal with key initiatives

Amazon Web Services

Amazon Web Services to open data centres in the UAE

The new cloud infrastructure region is set to launch in the first half of 2022

The future of wealthtech in the GCC

Older generations are also becoming more exposed to technology solutions that commoditise product offerings

Alan’s corner: How culture effectively defines an organisation

It’s the culture within an organisation that ultimately shapes how things will get done

National Bank of Fujairah reports 44.3% year-on-year dip in Q1 net profit

Its total assets reached Dhs39.1bn compared to Dhs39.9bn at 2020 year-end and Dhs43.3bn as at March 31, 2020

Dubai’s Emirates ramps up flights to Maldives, Seychelles

Starting March 28, the airline will offer customers 28 weekly flights to Male, and seven weekly flights to Mahe

Customers flying Dubai’s Emirates can now purchase empty adjoining seats, starting at Dhs200

The airline has also introduced discounts on excess baggage rates to support demand from customers

Dubai’s Emirates operates first flight with vaccinated crew at all customer touchpoints

Close to 26,000 of the group’s frontline aviation workforce has been vaccinated with two doses

How e-commerce in the GCC has taken flight

In the wake of the Covid-19 pandemic, e-commerce has risen as a natural winner

Central Bank of the UAE

UAE banks return Dhs14.47bn received from Central Bank’s TESS initiative

A Dhs100bn Targeted Economic Support Scheme initiative was launched by the CBUAE in March 2020

Digital transformation: How technology can help change the face of ‘after-sales’ service centres

Moving service operations to technologically sound platforms helps to improve customer connect and become a key driver of success

Vertical farming’s success depends on the cheapest lightbulb

Agriculture and forestry account for about a quarter of the world’s greenhouse gases, while the hunt for new farming land to feed a growing global population has exacerbated deforestation

How Open Banking can foster innovation in the financial landscape

Open banking offers potential for better customer experience and additional revenue streams

UAE telecoms du and Etisalat partner with Emaar Properties to provide services to local communities

Customers will be able to choose a retail telecom operator of their choice