As GenAI revolutionises customer experiences, we explore the pivotal role of technological innovations and regulatory frameworks in shaping the future of financial services
By combining advanced digital tools, data analytics and automation, regtech streamlines processes, alerts against violations, creates reassurance, and can enhance operations
Apart from the banks being institutions of public trust, we cannot forget that they are, at the same time, companies focused on sales, growth, and expansion
Harnessing AI to its fullest has a prerequisite — the revamp of the IT suite from top to bottom, and organisations, their vendors and partners must work together to build the future
As the UAE celebrates Emirati Women’s Day, Fatma Ashkanani of Khazna discusses the challenges of breaking barriers in male-dominated sectors
Leveraging intelligent process mining is the next stage for enterprises that have adopted digital transformation and are focused on continuous and cyclic improvement in their processes to drive internal efficiencies
People-centric digitisation is a virtuous circle that flows from stakeholder collaboration to staff engagement to tangible benefits for customers
The new region will consist of three availability zones at launch, adding to the existing 105 zones across 33 geographic regions globally
Michael Champion says the move to a larger venue for LEAP in 2024, reflects the event’s commitment to accommodate more innovative technologies, digital entrepreneurs and tech startups
With the transition to TAMM, Khalifa Fund is poised to provide more efficient and accessible services to entrepreneurs in the emirate
The initiative is aimed at significantly increasing the gaming sector’s contribution to the growth of Dubai’s digital economy
This initiative is part of RTA’s broader digital transformation strategy for permits for commercial activities
MBRSG will extend academic assistance to the ministry’s personnel, along with introducing creative training initiatives and research schemes
The strategy seeks to accomplish a host of strategic goals highlighted by digital mobility, excellent operation, financial sustainability, people’s happiness and shaping the future
The bank aims to boost software development, collaboration and customer engagement using tools such as GitHub Copilot X, ChatGPT and MS 365 Copilot
ITC said that the project started with 50 taxi vehicles from the Tawasul Transport company, and intends to reach 100 taxi vehicles from the same company after the trial period is over
According to a survey conducted by UAE Banks Federation, the county ranked second globally in terms of customer confidence in banks at 84 per cent in 2022
The non-binding MoU aims to contribute to the digital transformation of various industrial sectors in Saudi Arabia
The platform enables customers to submit suggestions, comments and complaints to Dubai government officials in three easy steps
A digital transformation approach that prioritises platforms over solutions is in a far better position to succeed
The strategic alliance will support digitising government services, migrate national data securely to the cloud and set up a national digital skills programme
The unified platform offers users access to several government and private sector services, including bill payments and fines
Digital transformation investments in the Middle East, Türkiye and Africa are set to more than double across the 2021–2026 period
The two companies will work together across various areas including private cloud solutions, as well as consulting, residency and managed services
The partnership equips Ajman Bank with the technology to accelerate its digital transformation and enrich its client offering by adding new payment services
The solution harvests data to predict and assess outcomes, respond to changes and improve operations, helping customers to manage and simplify complex automation
Majed Al Mansoori, deputy executive director of Museum of the Future tells us how this architectural marvel is a significant boon to Dubai’s cultural and tourism economy
Customers can purchase from 350 brands, including luxury designers via the mall’s Digital Concierge website and WhatsApp chat feature
Million is the next generation of social media platforms relying on a decentralised finance model and digital ownership for users on the content they create and monetise
The platform is currently in the development phase and will become available in the first quarter of 2023