Salesforce completes acquisition of Slack Technologies

Salesforce has completed its acquisition of Slack Technologies after nearly eight months of announcing its plan. Together, they will deliver the Slack-first customer 360 that gives businesses a single platform for connecting employees, customers, and partners with each other and the apps they use every day, all within their existing workflows.

“We couldn’t be more excited to have Slack as part of the Salesforce family, combining the CRM and the digital platform for the work anywhere world,” said Marc Benioff, chair and CEO of Salesforce. “Together we’ll define the future of enterprise software, creating the digital HQ that enables every organisation to deliver customer and employee success from anywhere.”

“We have a once-in-a-generation opportunity to rethink and reshape how and where we work,” said Stewart Butterfield, Slack CEO and co-founder.

Read: Salesforce enters into definitive agreement to acquire Slack

“Salesforce will create a modern workspace that enables collaboration, communities, communications, CRM functionality, customer experience, and AI in an ecosystem that will welcome other integrations to extend enterprise functionality,” said Wayne Kurtzman, IDC research director for social, communities and collaboration.

As part of Salesforce, Slack will accelerate and extend its mission to make work life simpler, pleasant and more productive. It will continue to operate under its brand, driving forward a continued focus on its mission, customers and community.

The company will continue to be led by Butterfield.