#Salesforce

Salesforce opens new Dubai office, unveils Agentforce

Salesforce opens new Dubai office, unveils Agentforce

Srini Tallapragada, the company’s president and chief engineering officer, says the new office reflects the firm’s global culture and is designed to better support both employees and customers in the UAE

Salesforce

Salesforce cuts more jobs after 10% reduction earlier this year

The company plans to reduce headcount by about 8,000 people by the end of fiscal 2024

Einstein GPT

Salesforce’s Thierry Nicault on how Einstein GPT transforms customer experiences

The company’s area vice president and general manager for Middle East shares the primary objective of Einstein GPT and its benefits for employees

UAE customers

Over 90% of UAE customers say experience is as important as products – survey

The Salesforce’s ‘State of the Connected Customer Report’ reveals how trust, personalisation and digital-first experiences are central to customer needs

HPE and Alpha Data: Accelerating digital transformation

Saudi Arabia’s AlMalki Group digitally transforms luxury retail experiences for GCC customers

Salesforce solutions to provide personalised, omnichannel customer shopping journeys

Slack

Salesforce completes acquisition of Slack Technologies

Slack will continue to be led by CEO and co-founder Stewart Butterfield

Salesforce enters into definitive agreement to acquire Slack

Slack will become an operating unit of Salesforce and will continue to be led by CEO Stewart Butterfield

E-commerce revenues jump 71% in Q2 amid Covid-19 – report

Salesforce Q2 Shopping Index says conversion rate grew by 35 per cent in Q2 from last year