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OpenAI unveils business version of ChatGPT

The ChatGPT Enterprise offers unlimited use of GPT-4, as well as data encryption and a guarantee that it won’t use data from customers to develop its technology

by Divsha Bhat

August 29, 2023

Image credit: Getty Images

OpenAI has launched a corporate version of ChatGPT that is customised for organisations, and that protects company data.

The ChatGPT Enterprise offers enterprise-grade security and privacy, unlimited higher-speed GPT-4 access, longer context windows for processing longer inputs, advanced data analysis capabilities and customisation options.

“Since ChatGPT’s launch just nine months ago, we’ve seen teams adopt it in over 80 per cent of Fortune 500 companies. The 80 per cent statistic refers to the percentage of Fortune 500 companies with registered ChatGPT accounts, as determined by accounts associated with corporate email domains.

“We’ve heard from business leaders that they’d like a simple and safe way of deploying it in their organisation. Early users of ChatGPT Enterprise – industry leaders like Block, Canva, Carlyle, The Estée Lauder Companies, PwC and Zapier—are redefining how they operate and are using ChatGPT to craft clearer communications, accelerate coding tasks, rapidly explore answers to complex business questions, assist with creative work, and much more,” the company said in its blog.

Introducing ChatGPT Enterprise: enterprise-grade security, unlimited high-speed GPT-4 access, extended context windows, and much more. We’ll be onboarding as many enterprises as possible over the next few weeks. Learn more: https://t.co/lU3ErLtBmT pic.twitter.com/lhixa4IXlc

— OpenAI (@OpenAI) August 28, 2023

The new tool

In an effort to address the concerns, OpenAI said it won’t train its AI models — the process of feeding new content to generative AI technology to increase its knowledge base — with prompts or data from companies using the new tool.

The startup now trains its models on the written prompts users feed ChatGPT online or through its mobile apps, unless users opt to withhold them, though its software filters out personally identifiable information that comes in from users. It doesn’t train its AI on data sent via its API.

The rollout of the enterprise version is a move forward in OpenAI’s plans to make money from its ubiquitous chatbot, which is enormously popular but very expensive to operate because robust AI models require lots of computing power.

The San Francisco-based startup has already taken some steps toward generating revenue from ChatGPT, such as by selling a premium subscription and offering companies paid access to its application programming interface, which developers can use to add the chatbot to other apps, reported Bloomberg.