Home GCC How to maximise employee happiness for workplace success The modern workplace is changing, with technology, inclusivity, and employee satisfaction at the forefront by Rashit Makhat October 5, 2023 Image courtesy: Supplied The modern workplace is being transformed by advances in technology, new workforce dynamics and society’s changing expectations. By adopting modern technologies, companies can streamline operations, automate processes, and boost efficiency. This leads to higher productivity, lower operational costs, and improved resource management. Modern offices are now more inclusive, welcoming diverse talents like remote workers and freelancers. Advanced communication tools and flexible work arrangements enable seamless collaboration regardless of location. Expanding the talent pool allows businesses to find the best-suited individuals for their needs, resulting in a diverse and skilled workforce. Companies that prioritise employee experience, diversity, and social responsibility create a positive reputation. Satisfied employees, in turn, contribute to increased customer loyalty, a stronger brand image, and greater all-round trust in the company. In the modern workplace, employee experience and well-being have become crucial aspects, but businesses can struggle to find the best ways to improve in these areas. They can start by fostering open and honest communication between management and employees to create a culture of trust and inclusion. Regularly sharing company updates, goals, and performance feedback makes employees feel valued and well-informed about the organisation’s direction. Recognising and appreciating employees’ efforts and achievements is fundamental. This can be done by expressing gratitude through verbal praise, awards, or incentives to boost morale and foster a positive work environment. By investing in employee wellness programmes, companies show a commitment to their team’s physical and mental health. Initiatives like gym memberships, mental health support, or stress management workshops promote a healthier workforce and boost engagement and productivity. Offering opportunities for professional development and skill enhancement empowers employees to advance in their careers. Training programmes, mentorship, and support for further education demonstrate the company’s investment in employees’ growth. Creating an inclusive workplace that celebrates diversity is crucial. Encouraging teamwork and valuing different perspectives contribute to an environment where employees feel respected, supported, and motivated to collaborate effectively. Companies that excel in improving employee satisfaction reap the rewards. Satisfied employees are more motivated and engaged in their work. They take pride in their contributions and are willing to go the extra mile to achieve company goals. This heightened level of dedication leads to increased productivity and better overall performance. When employees are satisfied with their work and the company, they are more likely to stay in their positions for a more extended period. This reduces turnover and the associated costs of recruiting, hiring, and training new employees. Happy employees are more likely to share their ideas, collaborate with colleagues, and actively participate in problem-solving efforts. This environment of open communication and creativity leads to a higher level of innovation within the company. When employees are satisfied, they also tend to deliver better customer service and build stronger relationships with clients. They are also generally more committed to their work and are less likely to take unnecessary sick leaves or unplanned absences, ultimately leading to better productivity. When employees feel supported, appreciated, and part of a cohesive team, their overall morale improves, leading to a happier and more cohesive work environment. Companies now recognise the need to encourage employee engagement and empowerment to create a positive workplace atmosphere, although some struggle with the task. They can start by clearly communicating their mission, vision, and values to employees. When they understand their role in the organisation’s success, they feel motivated and purposeful in working towards common goals. Key steps also are to regularly provide constructive feedback and recognition for employees’ efforts and achievements and to keep open communication channels between managers and employees. This builds trust and makes employees feel valued for their contributions. Encouraging employees to take part in decision-making processes, whenever possible, fosters a sense of ownership and empowerment, making them feel their opinions matter. Providing learning and development opportunities, by investing in training programmes and workshops, allows employees to enhance their skills, feel more confident, and take on new challenges. Businesses can employ a variety of initiatives to empower employees and boost their sense of ownership and contribution within the organisation. One good example is the formation of employee-led groups, which enable employees to create communities based on shared backgrounds, interests, or experiences. This fosters a sense of belonging and inclusion within an organisation. Employees feel encouraged to share their perspectives, contributing to a more vibrant work environment. Implementing leadership development programmes helps employees develop essential skills and qualities for senior roles. This empowers them with new responsibilities and instils a greater sense of ownership in driving the company’s success. Offering employees ownership opportunities through stock options or profit-sharing makes them more invested in the organisation’s performance and encourages a proactive role in contributing to its growth. The author is the director and co-founder, of Scalo Technologies. Read: Insights: Why workforce transformation hinges on AI Tags Employees productivity Technology Wellness workplace You might also like How agentic AI will boost the digital economy across the Middle East Talabat plunges over 7.5% in Dubai trading debut after $2bn IPO Apple announces major retail expansion in Saudi Arabia Google, Hub71 partner to launch startup programme in 2025