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Dubai’s summer deals: Where residents can save on hotels, back-to-school shopping and more

For consumers, the biggest value can come from choosing packages that bundle several expenses together, or from taking advantage of promotions that reward spending already planned

Nida Sohail
Nida Sohail

19 August, 2026

Dubai’s summer deals: Where residents can save on hotels, back-to-school shopping and more

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For Dubai residents looking to make the most of the final weeks of summer without letting household spending spiral, the city is offering savings across two of the season’s biggest expenses: leisure and back-to-school shopping.

From Palm Jumeirah hotels offering complimentary nights, resort credits and discounts on dining and spa treatments to Dubai Summer Surprises promotions giving shoppers instant savings, loyalty rewards and the chance to win scholarships, there are plenty of ways for families to stretch their dirhams this August.

Read more-Beyond discounts: How Dubai’s retail scene is fueling a ‘Total Value Economy’

The timing is particularly relevant as families begin preparing for the new school year, when spending can quickly add up across laptops, tablets, clothing, school essentials and family activities. At the same time, residents looking for a final summer escape can find hotel packages designed to add value through complimentary breakfasts, dining credits, room upgrades and discounted stays.

For consumers willing to compare the offers, the savings are not necessarily about spending less on everything. Instead, the biggest value can come from choosing packages that bundle several expenses together, or from taking advantage of promotions that reward spending already planned.

Image credit: Supplied

Palm Jumeirah hotels are offering more for a summer stay

For residents seeking a break without leaving Dubai, Palm Jumeirah hotels are positioning their summer offers around the idea of staying longer while getting more value from the same trip.

At Anantara The Palm Dubai Resort, the “UAE & GCC Staycation Special” offers up to 30 per cent savings on accommodation across rooms and villas. The package also includes daily breakfast for two adults and up to two children under 12, resort credit of up to Dhs500 per stay, 10 percent savings at the resort’s restaurants and 30 per cent savings at Anantara Spa.

Guests can also check in from 11am and check out as late as 5:00pm, excluding Friday to Sunday, giving families additional time to use the resort’s facilities.

For families considering a two-night stay, NH Collection Dubai The Palm and Dukes The Palm Dubai Hotel are offering an especially direct incentive: a complimentary second night under the “Twice the Night, Twice the Hotel” offer.

The package also provides access to facilities across both neighbouring properties, including two private beaches, private pools and kids’ clubs. Guests can receive 25 per cent savings on dining, while late check-out until 3pm is available subject to availability.

That makes the offer particularly relevant to families looking to turn a short break into a longer summer escape without paying for an additional night.

Image credit: Supplied

More value for families on the Palm

At Sofitel Dubai The Palm, the “Luxurious Palm Jumeirah Escape” combines accommodation with several extras. Guests receive daily breakfast, a complimentary room upgrade subject to availability, 50 per cent savings on spa treatments of 60 minutes or longer and 25 per cent savings across the resort’s restaurants and lounges. Early check-in and late check-out are also available where possible.

Meanwhile, Waldorf Astoria Dubai Palm Jumeirah is focusing on family value through its Family Staycation package. The offer includes breakfast for children under 12, daily access to Coco Kids Club and exclusive savings at the spa and restaurants, alongside spacious accommodation aimed at families.

At Taj Exotica Resort & Spa, The Palm, Dubai, residents have several options depending on how they want to spend their summer break. The Saturday Brunch Escape combines an overnight stay with breakfast, while the Art of Staycation package includes daily breakfast, Dhs500 in daily dining credit and spa savings.

For those who do not want to stay overnight, the hotel’s Daycation option provides pool and beach access, with the package fully redeemable on food and beverages.

voco Dubai The Palm is also offering a Limitless All-Inclusive experience, covering leisurely breakfasts, lunches and dinners at Maison Mathis, time at Frenia Rooftop and access to the private beach. Rates start from Dhs 900 net.

For a lower entry point, Radisson Beach Resort, Palm Jumeirah is advertising UAE resident rates starting from Dhs349 per night. The offer includes complimentary breakfast for two as well as family-friendly dining benefits for children.

Hilton Dubai Palm Jumeirah, meanwhile, is offering its Flex Stay Offer with up to 25 per cent savings on Half Board stays. Children aged 11 and under can stay and dine free on the same meal plan as adults, potentially making the package particularly attractive to families planning a longer break.

For households already budgeting for a school restart, such bundled benefits could make a difference: breakfast, dining credits, children’s meals and complimentary nights can reduce the need for separate spending during a stay.

Image credit: Supplied

Back-to-school shopping comes with rewards, and a chance to win

As families move from holiday mode to school preparation, Dubai Summer Surprises (DSS) is adding another layer of incentives to back-to-school shopping.

The campaign is offering promotions, retail discounts and prizes throughout August, with some offers rewarding shoppers for purchases they are already making for the new academic year.

One of the headline initiatives is the Modesh Scholarship, which runs until August 29. Shoppers who spend Dhs200 or more at 13 participating malls receive a digital coupon and are entered into a draw for a chance to win one of the Dhs20,000 scholarships available.

The participating Dubai malls are Al Ghurair Centre, Silicon Central, Bay Avenue, Al Khail Gate Community Centre, Shorooq Community Centre, Serena Community Centre, Villanova Community Centre, Mudon Community Centre, New West Zone Al Khail Gate, New West Zone Mizhar 1, New West Zone – Mizhar 2, Arabian Center and Dubai Festival Plaza.

The first five scholarship winners will be recognised at Modesh World at Dubai World Trade Centre on August 23, while the final five winners will be honoured at Arabian Centre on August 30.

Electronics shoppers can stack up the savings

For families buying technology for the new school year, the EMAX x SHUKRAN Back-to-School Promotion runs until August 30 across EMAX’s 10 Dubai stores.

SHUKRAN members spending Dhs2,000 or more can receive an instant Dhs100 discount voucher, 10X SHUKRAN points and premium gifts worth up to Dhs 1,000. The promotion also offers up to Dhs1,000 off laptop and tablet exchanges.

The participating locations include City Centre Deira, Dubai Mall, Ibn Battuta, Mall of the Emirates, Palm Jumeirah Mall, Oasis Mall, Al Ghurair Centre, BurJuman, City Centre Mirdif and Dubai Festival City Mall.

For shoppers already planning a major technology purchase, the exchange incentive could offer another avenue for reducing the overall cost.

Loyalty programmes and wider retail discounts add to the mix

Shoppers who are members of Aura can also participate in the AURA Millionaire promotion until August 30. Members can scan their Aura ID when shopping or dining for a chance to win one million points, equivalent to Dhs20,000. Both in-store and online transactions qualify, with more transactions increasing the chances of winning.

Aura includes more than 50 brands, including H&M, Bath & Body Works, American Eagle and Shake Shack, meaning the promotion extends beyond traditional school shopping.

There are also savings for shoppers looking at watches. Beat The Clock with Rivoli Group, which ran from August 14 to 16, offered deals on Swiss and fashion watches at Rivoli Outlet stores at Dubai Outlet Mall and The Outlet Village, as well as online at Rivolishop.com. The promotion also offered a share of Dhs60,000 in Rivoli Group gift vouchers, with 30 winners receiving prizes between Dhs1,000 and Dhs5,000.

More broadly, the Back-to-School season features more than 500 brands offering promotions ranging from 25 per cent to 75 per cent off, alongside Buy One Get One Free offers on selected products.

The bottom line for Dubai families

The combination of hotel and retail promotions means August shoppers have several ways to approach summer spending strategically.

For families needing a final break, complimentary hotel nights, resort credits, free children’s meals and discounted dining can increase the value of a stay without necessarily increasing the headline accommodation budget. For those preparing for school, meanwhile, discounts on electronics, fashion and other essentials can help reduce the cost of purchases already on the list.

The key is to look beyond the headline discount and compare what each package actually includes. A lower room rate may not necessarily deliver the same value as a slightly higher rate that includes breakfast, dining credit and children’s benefits. Similarly, a retail discount can become more valuable when combined with loyalty points, exchange offers or other rewards.

With Dubai Summer Surprises supported by Key Sponsor Commercial Bank of Dubai and strategic partners including Al Futtaim Malls, Al Zarooni Group, AW Rostamani Group, DHAM, Emirates Airline, ENOC, e&, Majid Al Futtaim and talabat, the city’s summer promotions span accommodation, retail, dining and entertainment.

For Dubai residents, then, the final weeks of summer offer more than one way to save. Whether the priority is squeezing another night out of a family staycation or getting the school shopping list sorted for less, comparing the available offers could help households make their summer dirhams go further.

UAE halts all trade with Iran until further notice

The UAE says all trade, commercial exchanges and financial transactions with Iran have been suspended until further notice amid escalating regional tensions

Gareth van Zyl
Gareth van Zyl

19 August, 2026

UAE halts all trade with Iran until further notice

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The UAE has halted all trade, commercial exchanges and financial transactions with Iran until further notice amid heightened regional tensions, the Ministry of Foreign Affairs said in a statement overnight.

Afra Al Hameli, Director of the Strategic Communications Department at the Ministry of Foreign Affairs (MoFA), announced the move while rejecting what she described as allegations concerning the status of economic relations between the UAE and Iran.

Al Hameli said the decision comes against the backdrop of regional escalations that are undermining peace and security in the Middle East and internationally.

“All trade, commercial exchanges, and financial transactions with Iran have been halted until further notice,” the ministry said.

Despite the suspension of economic ties, Al Hameli reiterated the UAE’s commitment to dialogue, cooperation and greater regional integration, describing them as essential tools for promoting peace, stability and prosperity.

The announcement marks a significant development in economic relations between the neighbouring countries, which have historically maintained substantial commercial links despite political tensions in the region.

Al Hameli also stressed that the UAE remains committed to protecting the integrity of the international financial system and ensuring its policies comply with international law and the highest global standards.

The statement comes amid a sharp deterioration in regional security and growing tensions between the UAE and Iran. On Tuesday, the UAE issued missile alerts to residents and citizens following what authorities said were two projectiles aimed at the country from Iran.

Read more: UPDATE: UAE issues alert for missile threats after NCEMA detects threat

UPDATE: UAE issues alert for missile threats after NCEMA detects threat

UAE residents received an emergency alert on Tuesday asking them to seek shelter, shortly followed by a safety alert

Gareth van Zyl
Gareth van Zyl

18 August, 2026

UPDATE: UAE issues alert for missile threats after NCEMA detects threat

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UAE residents received an emergency alert on Tuesday asking them to seek shelter in a safe place amid “potential missile threats.”

NCEMA said that UAE air defence forces detected a missile threat targeting the country. A few minutes later, a safety alert was issued indicating the situation has returned to normal again.

Later on Tuesday, the UAE Ministry of Defence said its air defence systems detected two ballistic missiles fired from Iran towards the country.

According to the ministry, the first missile landed outside UAE territorial waters, while the second came down within the country’s territorial waters.

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There have been several key developments following this event. Follow our coverage here:

10,000 UAE SMEs are about to get an AI upgrade: Here’s what du Business is planning

The programme will give SME business owners and their teams free access to the knowledge, tools and practical capabilities needed to adopt Agentic AI and accelerate their digital transformation

Nida Sohail
Nida Sohail

18 August, 2026

10,000 UAE SMEs are about to get an AI upgrade: Here’s what du Business is planning

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du, the leading telecom and digital services provider, has announced the launch of a large-scale Agentic AI upskilling initiative under its du Business portfolio, aimed at empowering 10,000 small and medium-sized enterprises (SMEs) across the UAE.

The programme will give SME business owners and their teams free access to the knowledge, tools and practical capabilities needed to adopt Agentic AI and accelerate their digital transformation and AI adoption journeys.

Turning AI knowledge into practical skills

The initiative is built around a “learning by doing” philosophy, moving beyond theoretical awareness to deliver immersive, hands-on training grounded in real-world AI applications and business use cases.

Read more-New boost for entrepreneurs in UAE: du brings digital-first connectivity to ‘SME in a Box’

Designed around the principle that Agentic AI should be practical and usable for businesses regardless of their technical background, the program aims to remove the complexity often associated with AI adoption. It will make the technology more accessible to SMEs of different sizes and sectors, while helping them build the capabilities needed to compete in a digital-first economy.

For many participants, the initiative will represent their first practical exposure to Agentic AI tools and workflows. By bridging the gap between AI awareness and actual adoption, the program will equip SMEs with skills they can apply from day one to improve operational efficiency, reduce costs, enhance customer engagement and strengthen their competitiveness.

Phased rollout to expand SME access

The training program will be delivered in phases to support the continued onboarding of SMEs over time. du Business also plans to expand delivery online and to additional venues to maximise accessibility and reach across the UAE.

The company will provide specialist trainers, curated training modules and Agentic AI expertise aligned with global best practices in SME digital enablement. The approach is intended to help business owners and their teams move from understanding AI concepts to applying them to everyday business challenges.

Karim Benkirane, chief commercial officer at du, said: “We believe Agentic AI has the power to transform SMEs, and we want every business in the UAE to have the tools and confidence to make that transformation a reality. Through du Business, this initiative reflects our commitment to being a hands-on digital transformation partner, offering 10,000 SMEs free, practical AI training that goes into real application. We are making Agentic AI accessible, actionable, and achievable for businesses of every size across the UAE.”

Supporting the UAE’s AI ambitions

By building tangible, future-ready capabilities within the SME community, du Business aims to contribute to a more resilient, innovative and competitive business ecosystem equipped to harness the potential of an AI-driven economy.

The initiative further strengthens du’s role in the UAE’s AI and innovation ecosystem, supporting the UAE’s vision of becoming a global leader in AI and digital innovation, while reinforcing du Business’s position as a partner for SMEs at every stage of their digital transformation journey.

Offlimits Abu Dhabi postponed: Shakira festival will not go ahead in 2026

Shakira, Jonas Brothers and NE-YO had been due to perform at the Yas Island festival in November

Gareth van Zyl
Gareth van Zyl

18 August, 2026

Offlimits Abu Dhabi postponed: Shakira festival will not go ahead in 2026

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Abu Dhabi’s Offlimits music festival has postponed its 2026 edition, with organisers confirming the event will return next year.

The festival announced the decision in a notice posted on its social media channels, saying all ticket holders would receive automatic refunds through the original platforms used to make their purchases.

No reason was provided for the postponement.

“We look forward to welcoming you to next edition of Offlimits in 2027,” the statement added, with organisers saying further details would be announced at a later date.

This year’s festival had been scheduled to take place at Etihad Park on Yas Island on November 21, with Colombian superstar Shakira set to headline.

The line-up also included Jonas Brothers, NE-YO, Biffy Clyro, KALEO, Myles Smith, Scouting for Girls and Toploader.

Regional artists Bayou, Yara Mustafa and YAZ had also been due to perform.

The postponement marks the second major change to the festival’s 2026 plans.

Offlimits was initially scheduled for April 4, before organisers moved it to November amid heightened regional tensions.

At the time, the festival said the postponement was intended to ensure the event could be staged safely and successfully.

Offlimits made its debut in Abu Dhabi on April 26, 2025, with British singer Ed Sheeran topping the bill.

The inaugural event also featured OneRepublic, Faithless, Kaiser Chiefs and Artbat.

Staged at Etihad Park with a capacity of around 32,000 people, Offlimits was billed as the UAE’s first open-format music festival, bringing together artists from pop, rock, electronic and other genres on a single bill.

Organisers also described it as the UAE’s largest single-day music event.

Details on dates, performers and ticketing for the 2027 edition have yet to be announced.

Flight cancelled in the UAE? These are the benefits passengers can get

Travellers flying to or from the UAE are covered by a formal passenger-welfare framework that goes considerably further than simply putting them on the next available aircraft

Nida Sohail
Nida Sohail

18 August, 2026

Flight cancelled in the UAE? These are the benefits passengers can get

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A cancelled flight can quickly turn from a travel inconvenience into a significant financial and logistical headache, leaving passengers facing missed connections, additional meals, an unexpected hotel stay, baggage complications and uncertainty over when they will finally reach their destination.

But travellers flying to or from the UAE are covered by a formal passenger-welfare framework that goes considerably further than simply putting them on the next available aircraft.

The UAE General Civil Aviation Authority (GCAA) Passenger Welfare Program, CAR-PWP Issue 02, sets out requirements for airlines and airports dealing with cancellations, delays, diversions and denied boarding. The regulation came into effect on January 1, 2025.

Read more-UAE airlines launch ticket discounts: Here’s what travellers can get

The rules apply to commercial airlines operating to and from UAE airports, as well as UAE airport operators. The GCAA also notes that other international passenger-rights regulations can apply depending on the itinerary.

When does the UAE cancellation protection apply?

Under the GCAA programme, a cancellation means the non-operation of a previously planned flight on which at least one place had been reserved.

There is, however, an important qualification for passengers.

The GCAA states that a passenger is eligible for welfare under the programme if the flight is cancelled within 48 hours of its scheduled time of departure. The regulation also says the cancellation provisions apply regardless of whether the passenger has already checked in.

The rules expressly cover transit flights and flights that do not originate from the passenger’s city of residence or domicile. That is particularly relevant in the UAE, where Dubai and Abu Dhabi serve as major international connecting hubs.

Airlines must notify passengers

The first requirement following a cancellation is communication.

The GCAA says affected passengers must be informed of a cancellation at the earliest practicable time.

Airlines have their own procedures for delivering those notifications.

Emirates says passengers whose flights are cancelled or disrupted should receive notifications and advises customers to keep the contact information on their booking updated. Its current disrupted-travel guidance is available here:

The airline also advises passengers who booked through a travel agent to ensure their latest contact information has been provided to the agent.

Etihad similarly says passengers will be notified by email when their flight is rescheduled or cancelled and can check alternative flight options through Manage My Trip. Its passenger guidance is available here:

flydubai says passengers will be notified using the phone, email, SMS or WhatsApp contact details provided during booking.

For passengers, the practical lesson is straightforward: make sure the airline has a current mobile number and email address, particularly when a booking has been made through an intermediary.

Meals and refreshments can be part of the assistance

The GCAA’s definition of passenger “care” extends well beyond transportation.

It includes refreshments, meals, hotel accommodation, transport between the airport and accommodation and appropriate means of communication.

Under the cancellation provisions, passengers must be offered such care “as appropriate”.

That wording is important because not every cancellation creates the same circumstances. A passenger whose replacement flight departs within a short period has different needs from someone who is stranded overnight.

The GCAA’s separate delay provisions provide further guidance on how passenger welfare is handled during prolonged disruption. For terminal delays of between three and eight hours, passengers are to receive free meals and refreshments commensurate with the waiting time, updated flight information and appropriate means of communication.

The delay thresholds should not be presented as a separate automatic cancellation timetable. Rather, they illustrate the regulator’s approach to passenger care when travellers are forced to wait for extended periods.

Could a cancelled passenger get a hotel?

Hotel accommodation is specifically included in the GCAA’s definition of care.

Where a cancellation leaves a passenger requiring overnight accommodation, the circumstances will determine what assistance is appropriate.

The GCAA’s delay provisions offer additional context. Where an anticipated terminal delay exceeds eight hours, the regulation provides for hotel accommodation, taking into account the distance to the passenger’s city of residence or domicile and the time of day.

Accommodation is also provided for in circumstances where a passenger misses a connection and the next probable connection is more than eight hours away.

For an international transit passenger stranded overnight in Dubai or Abu Dhabi, that can be particularly significant.

There can also be airline-specific benefits. Emirates, for example, operates Dubai Connect for eligible passengers in certain long-connection circumstances. The service and eligibility requirements are detailed through the airline’s disrupted-travel guidance.

Dubai Connect should, however, be treated as an Emirates-specific service rather than a universal benefit available to every passenger affected by a UAE flight cancellation.

Airport-to-hotel transport is also covered

The assistance framework does not necessarily stop at the airport terminal.

The GCAA expressly includes transportation between the airport and the place of accommodation within its definition of passenger care.

UAE airport operators are also required to establish arrangements with road-transport providers for passenger transportation where necessary.

That means passengers who are accommodated overnight should establish with the airline how they will reach the hotel and return to the airport.

For travellers facing an extended disruption, the practical package can therefore involve more than a room: it can encompass food, communication and transportation as well.

What happens to the replacement flight?

One of the strongest provisions in the GCAA programme concerns onward transportation.

The regulation says passengers should be carried, together with their baggage, as soon as practicable on another flight on which space is available. Where necessary, the validity of the passenger’s ticket should be extended to cover that transportation.

The rules also provide for passengers to be offered an option to return to their first point of departure or be re-routed within a reasonable period on another airline, subject to availability. Another mutually agreed means and class of carriage can also be used.

This means a cancellation does not automatically bring the airline’s responsibility for the passenger’s journey to an end.

Emirates says it will try to rebook affected passengers on the next available Emirates flight, including disrupted journeys connecting beyond Dubai.

Its current flight-change and disruption guidance is available here:

Connecting passengers should review the entire itinerary

A cancelled flight can have consequences far beyond the individual sector that has been scrapped.

A passenger may still have a later flight booked and technically operating, but be unable to reach it because the cancelled sector was the connection.

That is why passengers with multi-sector itineraries should ask the airline to review the entire booking.

Emirates says customers affected by disruption should contact the airline for rebooking when their subsequent connecting or return flights are affected.

Etihad likewise provides options for passengers whose cancelled flights affect connected journeys. Its current cancellation and delay information is available on its website.

Etihad also says that if a flight is rescheduled or cancelled, customers will be notified by email and can review alternative flight options through Manage My Trip.

Airline policies can offer additional options

The GCAA framework establishes the regulatory baseline, but individual airlines can offer additional procedures and commercial options.

Etihad says passengers may be eligible for a refund following an operational cancellation, depending on the circumstances and applicable conditions. The airline’s current refund and booking information is available here:

The airline also states that if a passenger pays for a seat but is given a different seat type, the passenger is entitled to a full refund for that seat, subject to its conditions.

flydubai has a particularly defined disruption policy. For a cancelled flight, passengers can rebook free of charge to travel up to 30 days before or after the original travel date, or take the next scheduled flight, without paying a penalty or fare difference. If they choose a date more than 30 days away, no penalty applies, although any fare difference must be paid.

flydubai also says passengers who do not wish to rebook can request a refund. Its current disruption and cancellation information is available here:

For bookings made through a travel agent or another airline, flydubai says passengers should contact the relevant booking provider directly.

Does every cancellation mean cash compensation?

Not necessarily.

This is one of the most important distinctions for passengers.

The GCAA Passenger Welfare Program does not establish one universal fixed cash-compensation amount for every cancelled UAE flight.

Instead, the cancellation provisions focus on passenger welfare and onward transportation, including notification, appropriate care, meals and refreshments, accommodation where appropriate, transportation, communication, rebooking and re-routing.

That does not mean refunds can never apply.

Airline ticket conditions, the circumstances of the cancellation and other passenger-rights laws may affect whether a traveller is entitled to a refund and how it is processed.

The GCAA itself makes clear that compliance with its Passenger Welfare Program does not exempt an airline from other applicable international regulations.

That distinction can become particularly important on international itineraries where another jurisdiction’s passenger-rights rules may apply.

Checked baggage remains part of the journey

Passengers whose bags have already been checked should also establish what happens to their luggage following cancellation.

The GCAA cancellation provisions specifically refer to passengers being transported with their baggage on another available flight.

Where the replacement itinerary involves another airline, an overnight stay or a significant change in routing, travellers should ask whether their bags will be transferred automatically or need to be collected and rechecked.

Keeping baggage tags and receipts can also be useful if problems arise during the disruption.

UAE airports have responsibilities too

The responsibility for passenger welfare does not rest exclusively with airlines.

Under the GCAA framework, UAE airport operators must establish and maintain Passenger Welfare Programs with sufficient resources to provide timely and effective assistance during disruptions.

They must coordinate with airlines and relevant authorities, including Immigration and Security, and establish arrangements with road-transport providers where passenger transportation is necessary.

The regulatory framework therefore places obligations on both sides of the airport operation, the carrier responsible for the flight and the airport responsible for supporting passengers during significant disruption.

What should passengers do immediately?

When a flight is cancelled, passengers should ask the airline about five things immediately: the next available flight, alternative re-routing, meals and refreshments, hotel accommodation and airport transportation.

They should also ask about checked baggage and any subsequent connecting flights.

Travellers should retain their cancellation notification, booking confirmation, boarding pass if issued and baggage receipts.

If they are instructed to pay for an essential expense themselves, keeping detailed receipts and written evidence of what the airline requested is sensible. However, passengers should not automatically assume that every independently incurred expense will be reimbursed.

The applicable regulation, airline conditions and circumstances of the disruption can all affect the outcome.

The bottom line

A cancelled flight in the UAE does not necessarily mean passengers are simply left waiting for another aircraft.

Under the GCAA Passenger Welfare Program, qualifying cancellations can trigger a range of passenger-care obligations, including prompt notification, meals and refreshments, hotel accommodation, transportation between the airport and accommodation, communication facilities and onward transportation.

Passengers can also be offered return transportation to their first point of departure or reasonable re-routing, including on another airline where available.

The key is to distinguish between regulatory rights under the GCAA framework and additional benefits offered under an individual airline’s policy.

For passengers stranded at a UAE airport, knowing that difference can be crucial. It can mean the difference between simply accepting the first replacement flight offered and understanding the wider assistance, rebooking and routing options available during a disruption.

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