UAE’s GPSSA to showcase virtual customer-centric experience in the metaverse at Gitex Global

The General Pension and Social Security Authority (GPSSA) has announced its participation at the 42nd edition of Gitex Global. The technology event will be held from October 10-14, 2022.

The GPSSA will present a range of its digital projects, reflecting its dedication to providing user-friendly access to its services, thereby enhancing customer satisfaction, a statement said.

Visitor will also be able to participate in a live chat session with a customer happiness agent at the GPSSA Metaverse Customer Happiness Virtual Center. They will be able to take part in requesting a service within virtual reality, enjoying real-time service in the metaverse.

Dr Maysa Rashed Ghadeer, head of GPSSA’s Government Communications Office, said: “We are delighted to participate in this year’s edition of Gitex, which brings together experts from different fields and from across the world. At the GPSSA, we continuously strive to improve the quality of services we provide as we support the UAE’s vision for digital transformation, which can only be achieved through the use of top-notch leading technology, while ensuring a smooth, convenient and satisfactory experience in our integrated digital services that cater to a diverse community of stakeholders.”

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