UAE launches new electronic family book as part of shift to smart services

The UAE Cabinet has announced the launch of an ‘electronic family book’, to be used as a single document for all transactions across the UAE, it was announced on Monday.

The decision is in line with the government’s shift to smart services trends, official news agency WAM reported.

The electronic family book will store data about citizens and expats in the smart chip of the Emirates ID card, which will make it more “convenient” for transactions, while also improving security and reducing chances of fraud.

It will also serve as a reference that will provide all the information about citizens and residents.

The new document will be effective from July 1, 2019, the report stated.

A series of workshops with relevant entities will be held prior to launching the electronic family book.

The document is expected to reduce customer service queues up to 80 per cent by 2021.

The UAE Cabinet adopted a decision to launch the Electronic Family Book to be used in all customer service transactions across the UAE. #UAEGov pic.twitter.com/iln8K7teew

— UAEGov (@uaegov) April 1, 2019