Salesforce completes acquisition of Slack

Salesforce has completed its acquisition of Slack Technologies after nearly eight months of announcing its plan. Together, they will deliver the Slack-first Customer 360 that gives businesses a single platform for connecting employees, customers, and partners with each other and the apps they use every day, all within their existing workflows.

“We couldn’t be more excited to have Slack as part of the Salesforce family, combining the CRM and the digital platform for the work anywhere world,” said Marc Benioff, chair and CEO of Salesforce. “Together we’ll define the future of enterprise software, creating the digital HQ that enables every organization to deliver customer and employee success from anywhere.”

“We have a once-in-a-generation opportunity to rethink and reshape how and where we work,” said Stewart Butterfield, Slack CEO and co-founder. “Salesforce and Slack are uniquely positioned to lead this historic shift to a digital-first world. I could not be more excited for what’s to come.”

Read: Salesforce enters into definitive agreement to acquire Slack

“Salesforce will create a modern workspace that enables collaboration, communities, communications, CRM functionality, customer experience, and AI in an ecosystem that will welcome other integrations to extend enterprise functionality,” said Wayne Kurtzman, IDC research director for social, communities, and collaboration.

As part of Salesforce, Slack will accelerate and extend its mission to make work life simpler, pleasant, and more productive. Slack will continue to operate under its brand, driving forward a continued focus on its mission, customers, and community. Slack will continue to be led by CEO and co-founder Stewart Butterfield.