#Insights

Insight: How telcos can unlock the potential of B2B ICT services

Insights: How telcos can unlock the potential of B2B ICT services

Successful telco B2B ICT diversifications need the right balance of independence and support

The payments revolution: Strategic imperatives for payment service providers

The payments revolution: Strategic imperatives for payment service providers

Payment service providers need to rethink their business model and take advantage of their customer relationships to offer more diversified services that meet the changing needs of consumers and businesses

World Economic Forum: New WEF report reveals top threats in 2025

World Economic Forum: New report reveals top threats in 2025

Escalating geopolitical tensions, environmental crises and technological uncertainties pose significant threats to stability and progress

Five opportunities for growth in GCC's industrial sector in 2025

Five opportunities for growth in GCC’s industrial sector in 2025

The region’s strengths and strategic initiatives provide a solid foundation for growth and innovation that will enable manufacturers to thrive, despite the obstacles ahead

Gen AI and its impact insights by MIT SLOAN and Astra Tech image for illustrative purposes GettyImages

MIT Sloan, Astra Tech share insights on GenAI’s potential in Middle East

Retailers in the Middle East, particularly in the UAE, are leading the way in integrating LLMs, SLMs and LAMs to deliver personalised shopping experiences at scale

Retail insights: AI, at your service

Retail insights: AI, at your service

Here’s how the most powerful AI tools ever created will help you understand your customers better than ever

Insights: Why longevity should be a global government priority

Insights: Why longevity should be a global government priority

Governments must act as catalysts, fostering innovation ecosystems and adopting bold, forward-thinking policies to position themselves as leaders in this emerging field

AI in access control: Enhancing security with intelligent analytics

AI in access control: Enhancing security with intelligent analytics

The prevailing perception about AI is that it is here to stay and there is no going back, so enterprises must adopt it to remain relevant. But none of that means AI has reached some sort of ceiling of maturity

Nilesh Ashar, Senior Managing Director & Head of Tax Middle East, FTI Consulting offers insights on the impact of new taxes on the GCC

GCC countries: From tax havens to global business hubs

New tax regimes in the GCC nations will unleash a new era of growth and economic resilience for the region

The great GenAI trade-off: Balancing responsiveness with responsibility

The great GenAI trade-off: Balancing responsiveness with responsibility

GenAI can expose the business to many risks, ranging from privacy violations to an array of data-related prejudices that can arise when building and using machine-learning models

Cyberhealth: How to protect your company's systems in 2025

Cyberhealth: How to protect your company’s systems in 2025

Failure to maintain proper cyber hygiene can lead to compromised sensitive data, operational disruptions, and significant financial losses

From Detroit to Dubai: Key trends reshaping the global automotive landscape

From Detroit to Dubai: Key trends reshaping the global automotive landscape

Dubai’s automotive market will connect to 77 ports managed by DP World globally and is expected to double the emirate’s current automotive sales from Dhs6.8bn to Dhs13.6bn

Insights: Addressing the human factor in cybersecurity by Dr Waël Kanoun

Insights: Addressing the human factor in cybersecurity

Customers and partners are more likely to trust businesses that prioritise security training, confident in the knowledge that their data is in safe hands

AI and arbitration: How to enhance efficiency while safeguarding integrity

AI in arbitration: Enhancing efficiency, safeguarding integrity

The use of AI will become the norm in certain aspects of the arbitral process, such as the initial review of evidence, producing first drafts of documents and the creation of procedural documents

How AI can redefine customer service in healthcare

How AI can redefine customer service in healthcare

With 60 per cent of patients unwilling to wait on hold for more than a minute when calling a call centre, hospital customer interaction needs a serious revamp. And, we may already have the tools.

Insights: How HR navigates the intricacies of a family business

Insights: How HR navigates the intricacies of a family business

The role of HR in family businesses is not just about managing personnel but also about fostering a supportive environment that aligns with family values and business objectives

Cities reimagined: A blueprint for humanity's future

Cities reimagined: A blueprint for humanity’s future

As cities around the world face increasing pressures from rapid urbanisation, climate change, and social inequalities, the concept of “future cities” is emerging as a powerful solution

Zaher Sabbagh - Director of Chery UAE on why Chinese auto brands are rising in popularity in the UAE

Insights: Why Chinese auto brands are rising in popularity in the UAE

As Chinese brands continue to win over UAE consumers with stylish designs, advanced features and competitive pricing, they are well-positioned to influence the next chapter of the UAE’s auto sector

Insights: When to choose an outside CEO to run a family business

Insights: When to choose an outsider as CEO to run a family business

The need for an external CEO often comes to the fore when a family business is undergoing significant strategic changes – moving into new markets, going through transformation, or facing a severe downturn

Why crisis comms has never been more key in the digital age

With a good crisis communication plan in place, you can better manage issues, avoid costly missteps, and come out of the other side in better shape

Insights: Building a board of directors for your family business

A board of directors is a vital asset for any family business, offering governance, strategic direction and expertise that can help navigate complex challenges and foster growth

Ownership structures for family firms: The benefits and challenges by Anisha Sagar

Ownership structures for family firms: The benefits and challenges

 Moving to a new ownership model can release a family firm from a deep rut and can often help keep families together for the common good of the business and of the family

How agentic AI will boost the digital economy across the Middle East

How agentic AI will boost the digital economy across the Middle East

Agentic AI systems are being explored for urban management as part of smart city projects such as Neom, while banks and healthcare institutions are examining its use for risk assessment and adaptive treatment plans

Global trade expected to hit $33tn in 2024- UNCTAD report

Global trade expected to hit $33tn in 2024: UNCTAD

Developed economies led the charge in the third quarter, posting a 3 per cent rise in imports and 2 per cent growth in exports, indicating their stronger position in the global trade landscape

Insights: Reimagining communities for a sustainable future

Insights: Reimagining communities for a sustainable future

Urban transformation begins with visionary, intelligent design, says the chief executive officer – Real Estate at BEEAH

Samar Sayegh - PwC Academy, on upskilling employees to turn into nest-gen CEOs

Turn engaged employees into next-gen CEOs; here’s how

To drive digital disruption and champion inclusive growth strategies, the region’s future leaders must embrace potential over years of service

Dr. Ella Washington on how How MENA leaders can realise their diversity and inclusion (DEI) ambitions

How MENA leaders can realise their DEI ambitions

By adopting a comprehensive approach to DEI, organisations in the GCC and the wider MENA region can fully leverage the potential of their diverse workforces

Digital wealth management: From exclusive to inclusive

Digital wealth management: From exclusive to inclusive

To seize the opportunity that digital wealth management presents, banks should first look for an engagement banking platform that can be layered on top of existing investments

Insights: How insurance will shape a driverless world

Insights: How insurance will shape a driverless world

As autonomous vehicles become more prevalent, the insurance industry must evolve to address the new landscape of risks and liabilities

Insights: The rise of banking-as-a-service (baaS) and its impact

Insights: The rise of banking-as-a-service and its impact

The future of BaaS in the GCC looks promising, driven by advancements in regulatory technologies (regtech), quantum computing and 5G/6G technology