The Salesforce’s ‘State of the Connected Customer Report’ reveals how trust, personalisation and digital-first experiences are central to customer needs
The co-founder and CEO spoke to Gulf Business about the company’s recent expansion to Qatar and other key retail trends in the region
We look at some companies in the UAE that have championed a circular economy, while promoting sustainability and conscious consumerism
The survey was commissioned by Checkout.com and conducted by YouGov, polling over a 1000 UAE residents during May 19 and May 24, 2022
Offering commission-free transactions, Safqat will help suppliers connect with restaurants, caterers and grocery stores at the click of a button
According to GlobalData’s ranking, half of the top 25 global retailers reported more than 8 per cent year-on-year growth in revenue despite the pandemic
Waitrose will discount 25 fils from the total bill when customers bring one or more bags to shop with at store regardless of the bag material or brand
Major retailers in the UAE such as Carrefour, Spinneys and Lulu are geared up to implement this by providing sustainable and eco-friendly alternatives
The initiative, one of the biggest investments in the company’s history, includes 16 new openings for the group’s mainstream brand, Doctor M
The regional-based campaign has received feedback from 10,000 customers at City Centre Mirdif and Deira, as well as online channels
In the report, online shoppers were surveyed, to understand their shopping behaviour, including how they are using Amazon and Noon
The three-day sale will begin on Friday, May 27 and last until Sunday, May 29
ADNOC Distribution posted a 7.8 per cent year-on-year increase in EBITDA, totalling Dhs881m
Network and Nayax’s solution allows customers to select a product or service and pay using a debit or credit card at unattended self-service payment kiosks
The two-level flagship IKEA store will be located in Lulu Group’s Oman Avenues Mall and feature a 394-seat restaurant with self-service kiosks
The consultant director and member of UAE Superbrands Council talks about the revival of brick and mortar stores, metaverse mania and other developments
Etihad Guest members can now earn and spend their miles when shopping at participating merchants located at Abu Dhabi International Airport
The Environment Agency – Abu Dhabi will also phase out single-use styrofoam cups, plates and food containers by 2024
GMG has acquired 18 hypermarket and supermarket locations in the UAE plus exclusive rights to expand Géant operations across the Middle East
The innovative solutions will be developed as part of the Future of Luxury Retail challenge by participating startups at Area 2071
Raha raised $7m in its seed round of funding, led by Saudi’s Aujan Investments, Kuwait’s NOX Management and London-based Cedar Mundi Ventures
The new rewards programme gives members a chance to earn between 0.5 per cent and five per cent in points for every transaction at participating brands or outlets online and in-store
Zebra Technologies EMEA’s retail industry director shares how RFID technology is playing a growing role in the omnichannel retail environment
Yas Mall is increasing its food and beverage and entertainment offerings by over 50 per cent, and introducing a dedicated home furnishing district
Ansar Gallery’s customers can now order a range of products without having to pay a delivery fee or markup over in-store prices
Total e-commerce in the UAE is projected to cross $8bn by 2025
The sustainable fashion brand aims to further growth in children’s wear, including its recently-announced baby wear line, and expand into new markets
Located in City Centre Me’aisem, it features the retailer’s first-ever café and an in-store hydroponic farm
The year’s retail calendar has a total of 17 festivals, including citywide events, activations and experiences
The new shopping, dining and entertainment destination is home to Roxy Cinemas, Adventure Park and a roller coaster among other offerings