King Abdullah Medical City picks Avaya Spaces to coordinate Covid-19 response

Avaya has announced that the King Abdullah Medical City in Saudi Arabia has been leveraging its collaborative platform Avaya Spaces to coordinate Covid-19 response.

According to the statement, King Abdullah Medical City used Avaya Spaces to establish a workflow-based steering committee made up of medical and administrative experts to coordinate Covid-19 responses across teams quickly to slow the spread of the virus. Medical teams also used the app to provide remote healthcare services.

Avaya Spaces enables distributed groups of people to message, meet, share content and manage tasks from a browser or mobile device, delivered via the cloud.

“[Avaya Spaces] offered our teams alternative and effective methods to continue working, so that we could meet the medical needs of both the people and authorities of Mecca,” said Mohsen Baabdallah, executive director of Information Technology at King Abdullah Medical City.

“Avaya Spaces facilitated virtual meetings, promoted group medical cooperation, and allowed business teams to create workspaces that enable them to send messages, share content, and manage medical tasks smoothly, and this is to ensure that employees are safe from infection with the virus,” he added.

The coronavirus recovery rate in Saudi Arabia has continued to increase, nearing 90 per cent in mid-August, according to the country’s Ministry of Health.

Meanwhile, Avaya reported $721m in revenues during the third quarter of its fiscal year (quarter ending June 30). It reported a GAAP operating income of $53m and a non-GAAP operating income of $16m. The firm’s ending cash and cash equivalents were at $742m at the end of the quarter.

Read: Why UAE-based businesses should continue flexible working patterns post Covid-19