GITEX GLOBAL 2023: Dubai Tourism, Avaya to build AI-powered platform to streamline business licences

The platform aims to help digitise the process of business licence applications, using AI to solve the most common pain-points in the journey

AI Brands

Insights: Without AI, brands will fall behind

Digital users in Egypt, Saudi Arabia and the UAE expect AI to have a significantly positive impact on their digital interactions

UAE government

How the UAE government is using AI to enhance citizen experiences

Artificial intelligence has been in the background of the average UAE resident’s life for several years, but it’s about to become front of mind, writes Avaya’s Rodolph Khoury


Avaya, Startek partner to offer customer experience solutions for global businesses

The collaboration will enable businesses to deliver better experiences to their customers through an all-inclusive, easy-to-manage, subscription-based service


Avaya to highlight the capabilities of its OneCloud platform at Gitex Global

The company will show how organisations can harness cloud innovation to improve business resilience amidst today’s challenges


UAE-based Cupola rolls out AI-powered enterprise learning platform

The company has partnered with Avaya to custom-build an intelligent enterprise learning platform


Human-machine partnerships are key to the future of customer experience

From diagnosing diseases to understanding human preferences and providing new customer insights, the human-machine partnership is evolving

collaboration solutions

Etisalat unveils a suite of collaboration solutions in UAE

Businesses to achieve higher productivity and workforce efficiency

Half of UAE workers prefer to work from home, Avaya study finds

Two-thirds of workers say they have the necessary technology to work from anywhere

Gitex 2020: American Hospital Dubai picks Avaya to modernise contact centre

Avaya OneCloud CCaaS platform, related apps, designed to create a connected patient experience from appointment to post-care

Gitex 2020: Avaya partners with DWTC to create enable virtual participation

Avaya Spaces brings together distributed groups of people to collaborate in the cloud

Gitex 2020: Avaya highlights ‘work-from-anywhere’ technologies

Nidal Abou-Ltaif, president, Avaya International (EMEA & APAC), highlights Gitex 2020 importance amid global challenges

Avaya Spaces introduces 61-participant “concert view” video call layout

Organisations continue to rapidly embrace cloud collaboration solutions

Avaya Spaces video conferencing app to get boost from Nvidia AI

Avaya among the first video conferencing platforms to leverage Nvidia’s cloud AI capabilities

King Abdullah Medical City picks Avaya Spaces to coordinate Covid-19 response

King Abdullah Medical City used Avaya Spaces to establish a workflow-based steering committee