Emirates just changed how you pay and travel: Here’s what it means for customers
The announcements highlight Emirates’ continued investment in digital technologies and integrated travel solutions, aligning with Dubai’s broader ambitions to become a global leader in fintech, digital payments and smart mobility
29 July, 2026
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Emirates is accelerating its digital transformation strategy with two major customer-focused initiatives that expand payment flexibility and enhance travel rewards, reinforcing its commitment to innovation and seamless travel experiences.
The Dubai-based carrier has officially launched Crypto.com Pay on its digital platforms, enabling eligible customers in the UAE to pay for flight bookings using cryptocurrency through the secure payment solution. At the same time, Emirates Skywards has broadened its loyalty ecosystem by introducing Skywards Rail, giving members access to more than 12,000 rail destinations across Europe using their Skywards Miles.
Together, the announcements highlight Emirates’ continued investment in digital technologies and integrated travel solutions, aligning with Dubai’s broader ambitions to become a global leader in fintech, digital payments and smart mobility.
Customers with a Crypto.com account booking flights on emirates.com or through the Emirates App can now select Crypto.com Pay during checkout. Transactions are processed securely and in compliance with UAE regulatory standards. According to an Emirates Media report, the payment option is currently available to eligible UAE residents for bookings priced and settled in Emirati Dirhams (Dhs).
The launch represents the successful implementation of the partnership between Emirates and Crypto.com, first announced in July 2025 when the two companies signed a Memorandum of Understanding to explore integrating Crypto.com Pay into the airline’s digital payment infrastructure.

Digital payments move from concept to reality
The rollout underscores Emirates’ focus on offering customers greater flexibility while responding to changing consumer preferences, particularly among digitally connected travelers.
“Bringing this initiative to life delivers on our commitment to expanding customer choice in how they pay for travel. It also reflects the rapidly evolving preferences of a younger, digitally fluent generation who manage their money and plan their journeys primarily from their phones and they expect the airlines they fly with to keep pace,” said Adnan Kazim, Emirates’ deputy president and chief commercial officer.
“Moving from signature to launch with Crypto.com in a year is a credit to both teams, and to a regulatory environment that makes this kind of innovation possible, reflecting the UAE’s and Dubai’s ambition to lead in fintech and the digital economy,” he added.
Eric Anziani, president and chief operating officer of Crypto.com, said the partnership represents a significant milestone for the company’s payment platform.
“Partnering with Emirates is a milestone for Crypto.com and our Pay feature, which is renowned for its ease of use and seamless integration,” Anziani said.
“This collaboration is a testament to the UAE’s forward thinking approach to innovation and we’re proud to support Emirates as it embraces the digital payments space.”
The integration is powered by Crypto.com’s Dubai entity, the first Virtual Asset Service Provider (VASP) to receive a Stored Value Facilities (SVF) licence from the Central Bank of the UAE. The service operates within the country’s regulated Stored Value Facilities framework, providing customers with a secure payment environment.

Seamless checkout experience
Customers using the Emirates App can select Crypto.com Pay at checkout and will be redirected to the Crypto.com app to authorise payment from their digital wallet before returning to the Emirates App to receive their booking confirmation and e-ticket.
Desktop users booking through emirates.com can choose Crypto.com Pay during the payment stage, scan the QR code displayed on the booking page and approve the transaction through the Crypto.com app. Once payment is confirmed, customers receive their booking confirmation and e-ticket instantly.
The initiative also supports the Dubai Cashless Strategy under the D33 Economic Agenda, which aims to make 90% of all financial transactions across both government and private sectors digital by the end of 2026. It further builds on Emirates’ partnership with Dubai Finance to advance digital payment capabilities and complements Crypto.com’s collaboration with Dubai Finance to facilitate digital payments for government services.

Emirates Skywards expands beyond air travel
Alongside its digital payments initiative, Emirates is also strengthening its award-winning loyalty programme by extending travel opportunities beyond flights.
Emirates Skywards has launched Skywards Rail, a new platform that allows members to redeem Skywards Miles for rail journeys across Europe. The service provides access to more than 12,000 destinations through over 40 rail operators spanning 12 European countries.
Accessible through the dedicated booking platform www.skywardsrail.com, members can search train schedules, compare cabin classes and ticket options, and complete bookings online or via mobile devices in five languages.
Customers can redeem their Miles for the full cost of a rail ticket or combine Cash + Miles for greater flexibility. The platform also enables members to book rail travel for family and friends, with electronic tickets delivered directly via email.
Dr Nejib Ben Khedher, divisional senior vice president of Emirates Skywards, said the launch reflects the airline’s ongoing efforts to increase the value and versatility of its loyalty programme.
“Our members are looking for more flexible ways to use their Skywards Miles, and Skywards Rail is another step in expanding the programme beyond air travel,” he said.
“By unlocking affordable access to more than 12,000 rail destinations across Europe, we’re giving members the freedom to create seamless journeys using Miles, whether that’s travelling between major cities, connecting onwards from an Emirates or flydubai flight, or discovering somewhere new. It’s all part of our commitment to offering more choice, greater value and rewarding travel experiences at every stage of the journey.”

Wider travel choices for loyalty members
The new rail platform provides access to a broad network of domestic, international and high-speed rail services operated by some of Europe’s best-known rail companies, including Eurostar, Deutsche Bahn, SNCF, Trenitalia, TGV, Renfe and ÖBB. It also includes major UK operators such as Heathrow Express, Gatwick Express, Thameslink, Great Western Railway and ScotRail.
Members can redeem Skywards Miles on a range of popular routes, including Heathrow Express journeys from 4,700 Skywards Miles, Berlin to Frankfurt from 4,100 Miles, Barcelona to Madrid from 5,400 Miles, Rome to Milan from 8,100 Miles and London to Paris from 9,400 Miles.
The expansion reflects Emirates Skywards’ broader evolution into a lifestyle-focused loyalty programme, providing members with greater flexibility to use their rewards beyond traditional flight redemptions while supporting more integrated travel experiences across Europe.
Since its launch in 2000, Emirates Skywards has grown into one of the world’s leading airline loyalty programmes. Celebrating its 25th anniversary this year, the programme now serves more than 39 million members across 190 countries and continues to expand rapidly, with more than 78,000 new members joining every week.
As Emirates continues investing in digital innovation and expanding its customer ecosystem, the latest initiatives reinforce the airline’s strategy of combining advanced payment technologies with broader travel rewards to deliver greater convenience, flexibility and value for travelers worldwide.






















