Emirates Airlines has reportedly offered $7,000 in compensation to each passenger aboard flight EK521, which caught fire after crash landing in Dubai last week.
Gulf News cited passengers as saying they had received emails from the airline on Tuesday confirming the amount, totalling about $7,000 per passenger.
An Emirates spokesperson confirmed the carrier had offered passengers financial assistance to meet their immediate needs and cover lost baggage items, medical costs and other expenses.
The airline also said it was refunding their tickets.
“I just glanced through it and understood there is a compensation of $7,000 per passenger, including for the lost luggage and other damages. I have not shared the details with my family. I have been very busy and thought of reading the details properly on the weekend and replying to them after that,” passenger Dr Shaji Kochukutty told the publication.
Other passengers said they had yet to receive the email.
All 300 passengers and crew aboard the flight from the southern Indian city of Thiruvananthapuram to Dubai survived the incident on August 3, but one Emirati firefighter lost his life during the rescue operation.
Dubai International Airport’s operations were impacted for days after the incident, which initially saw all flights cancelled. The airport only returned to full capacity on Saturday.
The initial closure is estimated to have lost the airport $1m per minute.