Dubai’s ride sharing app Careem begins courier delivery services

Dubai-based ride-sharing app Careem has launched courier delivery services, it announced on Monday.

The company has implemented the first phase of its new delivery option BOX, which can be booked via the app.

The service will pick up and deliver items – ranging from keys and documents to clothing, and has a tracking system embedded in the Careem app.

The BOX option is available from 8am to 8pm with a base fare starting at Dhs6. The minimum fare rate starts at Dhs20 for instant pick-up and Dhs30 for scheduled jobs.

The service will cater to distances starting at 5km, with a target delivery time of 15 minutes. Initially the pick-up service will cater to Dubai and can be delivered up to Sharjah within the UAE.

For booking the service, customers need to open the app, select the icon for BOX, and then follow the standard booking service steps. The closest bike will be matched to the customer who will see the estimated time of arrival and a projected fare.The customer will receive a notification (push notification or SMS) when the driver has arrived, and receipt over email once the job is complete.

Careem said it has “trained each and every delivery driver” on the brand.

Faraz Syed, managing director of Careem Labs and Careem UAE said: “We are excited to be launching the brand-new service BOX, to our portfolio. This service is based on feedback and trends which we’ve spotted in the market.

“This is part of our commitment to deliver what our customers are looking for, and a more affordable delivery service is exactly that. The initial phase of the service is crucial and we look forward to seeing how it is received.”

Also read: Dubai-based delivery app Fetchr closes $41m funding round

Established in 2012, Careem now operates in 50 cities across 12 countries, with over six million users and 180,000 drivers in the MENASA region.

Also read: After Uber, ride sharing app Careem launches affordable service in Dubai

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