Dubai’s Careem NOW reduces its commission fee due to Covid-19

Food delivery service Careem NOW, which launched in 2018, has said that it will reduce its commission by 15 per cent for restaurants across Dubai.

Restaurants in the emirate have been ordered to stop hosting customers on their premises and are only allowed to operate delivery and takeaway services of their food as part of the UAE’s efforts to contain the spread of the Covid-19 virus.

“Careem pledges to assist its partners, customers and captains during these confusing times. Being a leader in the delivery industry, we need to be the supporting force behind our communities and our partners to push through this phase and ensure the business continuity of local merchants on our platform,” said Gheed El Makkaoui, general manager at Careem UAE.

Read: RTA, Careem launch bike rental service in Dubai

A statement from Careem NOW adds, “This change will allow Careem NOW to offer the necessary support to local restaurants and encourage orders from small businesses in order to benefit the community as a whole.”

Other private businesses are also announcing measures to help in the Covid-19 relief efforts.

UAE-based on-demand fuel delivery service Cafu announced on Tuesday that for two weeks, it would refuel all ambulances operated by the Dubai Corporation for Ambulance Services (DCAS) for free.

Read: UAE fuel delivery service Cafu to provide ambulances with free fuel for two weeks