Emirates’ first class customers to receive complimentary home check-in service

Dubai-based carrier Emirates has launched a complimentary home check-in service for its first-class customers.

The service is provided free of charge to Emirates’ first class customers based in Dubai and Sharjah, where the check-in agents will visit their homes or hotels at pre-booked timings to complete all check-in formalities, including document verification, checking-in of baggage, and the issuance of boarding passes. Meanwhile, the carrier has an allocated counter at the airport for any last-minute extra luggage, a statement said.

We’re taking our First Class experience another notch higher, with a complimentary Home Check-in Service that offers customers the option to check in from the privacy and comfort of their own home in Dubai and Sharjah. https://t.co/rd2Wyu9Ypu pic.twitter.com/uTnBNmCDKx

— Emirates Airline (@emirates) June 16, 2022

The home check-in service must be booked at least 24 hours prior to the flight’s departure time and the latest check-in for the home service is six hours before the flight’s departure. The check-in agents will take the luggage directly to the airport, while customers can choose to go at their convenience using the pre-booked Emirates complimentary chauffeur-drive service.

Customers can proceed directly to immigration and security at the Dubai International airport (DXB), and then continue to Emirates’ First Class Lounge. Passengers can experience a contactless experience at the airport by using the Emirates App to check-in, issuing a mobile boarding pass and using the carrier’s self-service bag drop.

Read: Emirates introduces self check-in, bag drop off service at Dubai airport

Registered customers can continue hands-free through the airport as well by using the integrated biometrics tunnel and smart gates at DXB.

Read more: Emirates launches ‘biometric path’ for contactless experience at Dubai airport

First Class customers can enjoy several services located within the Emirates First Class Lounge, such as a complimentary facial treatment at the Timeless Spa, complimentary services at Shoeshine by Mr Cobbler and limited-edition tea blends with Dilmah Tea, among others.

The carrier offers over 1,700 first class seats across its fleet of A380 and Boeing 777 aircraft.