Esam Mahmoud

Senior vice president, Etisalat SMB

Recognising the central role of small and medium businesses in supporting the national economy, Esam Mahmoud leads UAE telecoms operator Etisalat’s efforts in providing SMBs with a robust and responsive telecommunications infrastructure. Catering to nearly 300,000 SMB customers, Etisalat also launched its Hello Business Hub in 2018, aimed at specifically catering to the needs of SMBs and startups. The hub, headed by Mahmoud, offers tailored telecommunications as well as value added services to SMBs. Mahmoud leads Etisalat’s SMB arm to provide more focused solutions for the different stages of business growth.