Ericsson R&D hub in Egypt ships first locally-developed AI software

Researchers at Ericsson’s Artificial Intelligence & Analytics Hub in Egypt have developed cognitive software that is already been shipped to Ericsson customers worldwide.

Service providers use AI to achieve better user experience, reduce complexity in network operations and organisational agility.

Next-generation 5G wireless networks with distributed edge compute and access to real-time data in a mobile environment will drive next-generation networks. The combination of 5G with AI and ML technologies will be vital in taking advantage of these transformation opportunities.

However, moving into the era of 5G and IoT presents great opportunities but also requires new capabilities, as well as more effective management of costs and complexity. According to Ericsson’s ‘Supercharging Customer Experience through AI and Automation’ report, 8 in 10 service providers expect an increase in cost and added complexity as a result of adding new technologies. Utilising AI and automation correctly can help operations achieve this.

“Our AI & Analytics Hub both leverages and collaborates with our customers to collectively drive the industrialisation of new opportunities while enabling access to world-class talent from which we can recruit,” said Eva Andren, vice president and head of managed services at Ericsson Middle East and Africa.

Read: UAE telecom regulator RTA allocates new 5G frequencies

The R&D hub aims to develop local Egyptian talent in advanced technology areas of artificial intelligence (AI) and software. The centre employs data scientists, engineers, AI/machine learning (ML) architects, and software developers, with potential for additional positions in the future, the company says.

“Establishing such a hub in Egypt reaffirms the county’s pioneering position and unique capabilities as a regional leader in ICT services,” said Sameh Shoukry, country manager at Ericsson Egypt.