UAE-based Chatfood announces partnership with Careem Express

UAE-headquartered, omnichannel ordering and data-driven marketing platform, Chatfood, announces its delivery logistic partnership with Careem Express, the logistic arm of Careem. This collaboration will help restaurant merchants in the UAE, Saudi Arabia and Qatar access a delivery fleet at the click of a button.

Ayman, founder and CEO of Projecto Acai, said: “One-click delivery on Chatfood is a game-changer for us. With no intervention from our side, we instantly gained access to Careem’s delivery fleet, who are now delivering our orders across Dubai and Abu Dhabi, by clicking one button. With Chatfood, we reduced our delivery time by 28 per cent compared to our previous provider in only one month.”

Dedicated to offering its partners with the technology and solutions needed to deliver guests with a seamless experience at every meal, both firms have made it very easy for partners to get started on commission-free orders delivered by Careem, including a fully-handled set-up with no tedious contract negotiations. By doing this, they enable SMEs access to delivery on demand, even if they cannot afford to have their own fleet.

Michele, co-founder and managing partner of Pitfire, also shared: “Using Careem on Chatfood is a breeze. We no longer have to manage separate contracts, negotiations, invoicing and manual order management. Commission-free orders and smooth, on-time delivery is a recipe for success.”

Chatfood’s co-founder and CEO, Benjamin Mouflard, added: “Thanks to our partnership with Careem we can offer our restaurant partners an easy, plug-and-play solution, so that they can focus on what they love and do best: cook amazing food and delight their customers. In this time of surging food costs, labor shortage, and increasing commissions for hospitality venues, we know it’s key.”

Meanwhile, Chatfood has empowered over 3,000 hospitality venues across the Middle East to drive more than $100m in sales and convert more than one million visitors into direct customers, growing at 260 per cent YoY.

Read: Careem acquires food delivery platform Munch:On in the UAE