#webengage
Patel shares how businesses are leveraging omnichannel strategies, AI-driven solutions, and hyper-personalised experiences to drive customer loyalty and retention in a rapidly shifting market
Brands are pivoting to omnichannel operations irrespective of customer or business-facing models, says Hetarth Patel, VP – MEA and managing director – UAE at WebEngage
The metaverse is going to bring a big shift in the world of marketing, and those businesses who will adopt this change will scale new heights