#robotic process automation

Banking

Here are the top 5 tools and technologies for smart banking

Technology integration in banking has exposed a whole new spectrum of capabilities that can be leveraged to improve performances by gaining an intricate understanding of operations

Shifts in recruitment practices for 2022

Hybrid ways of working have now been embraced by even the most traditionally run organisations

Ravi Saraogi is the co-founder and president – APAC at Uniphore

Here’s how AI can catalyse monetisation of modern-day contact centre

AI isn’t just about chatbots, but about analysing the data businesses have, including voice

DHL Global Forwarding _ Amadou Diallo _ CEO of DHL Global Forwarding Middle East & Afria

Digital innovation in logistics sector is the key to success

The symbiosis of algorithms and humans will create a significant opportunity to improve supply chains