#refund requests

Dubai’s Emirates processes 1.7 million refund requests; returns $1.7bn to customers

Emirates managed over 130,000 refunds-related queries from customers and travel agency partners

Dubai’s Emirates processes over 1.4 million refund requests; returns $1.4bn to customers

The processed refund requests represent 90 per cent of the airline’s backlog

Dubai’s Emirates processes nearly 650,000 refund requests, returns over Dhs1.9bn to customers

The airline crossed its target by early June, expanding its processing capability from a monthly average of 35,000 requests to nearly 200,000