How conversational AI powered bots are democratising the healthcare industry

Conversational AI solutions have the potential to make life easier for patients, doctors, nurses and other hospitals and clinic staff in several ways

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Gupshup acquires Active.Ai, a conversational AI platform

Headquartered in Singapore, Active.Ai serves BFSI customers across 43 countries

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How conversational AI improves the experience of customers

Chatbots create a human-like conversational experience for customers, while making it engaging at the same time, says Ravi Sundararajan, COO, Gupshup