#CX

WebEngage’s Hetarth Patel on navigating the future of customer engagement

WebEngage’s Hetarth Patel on navigating the future of customer engagement

Patel shares how businesses are leveraging omnichannel strategies, AI-driven solutions, and hyper-personalised experiences to drive customer loyalty and retention in a rapidly shifting market

A blend of empathy and tech will future-proof customer support

Digital and human agents can deliver experiences that delight consumers and business reps and keep them coming back for more

Saudi mall operator Arabian Centres picks Oracle for business processes transformation

Arabian Centres to deploy Oracle Fusion Cloud Applications