Patel shares how businesses are leveraging omnichannel strategies, AI-driven solutions, and hyper-personalised experiences to drive customer loyalty and retention in a rapidly shifting market
Customers are 2.4 times more likely to click on notifications that are personalised based on shopping behaviour trends
We look at the top trends that will redefine and reshape customer engagement for MEA consumer brands in 2024
Here’s how Middle Eastern brands can leverage AI-driven customer engagement platforms to build loyalty and conversion during challenging conditions