The chatbot was launched in beta version to a small subset of customers in Amazon’s mobile app in the US and will be rolled out across the country in the coming weeks
The Tako test is currently available to a small number of employees, according to Daniel Buchuk, an analyst at Watchful
Users can retrieve essential details regarding service requirements, tailored information based on their preferences
AI-powered chatbots have an exceptional track record of enhancing customer interactions, and that record includes measurable and attributable increases to revenue
The company is trying to use the technology with text-like chats in Meta’s messaging apps WhatsApp and Messenger
From diagnosing diseases to understanding human preferences and providing new customer insights, the human-machine partnership is evolving
A look at the priorities that will potentially drive global marketing strategies post Covid
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