Siemens wins service contract for two Dubai airports

Siemens’ airport logistics unit has been awarded a service contract for the baggage and material handling systems at the two international airports in Dubai, the company announced on Tuesday.

The financial details of the contract were not disclosed.

The operation and maintenance contract won by Siemens Postal, Parcel & Airport Logistics (SPPAL) is based on key performance indicators defined together with airport operator Dubai Airports, a statement said.

At Dubai International, the service contract covers the baggage handling systems at Terminals 1, 2 and 3 as well as the material handling system at the Dubai Flower Center. Siemens will also operate and maintain the recently extended baggage handling system at the new DWC.

The offering includes end to end baggage handling system operation, all aspects of troubleshooting, a continuous improvement process, and predictive and preventive maintenance.

Siemens will also provide spare parts management.

The contract covers a period of six years with the option for a further extension.

Dubai International, the world’s busiest airport for international passenger traffic – serves over 90 million passengers, while Dubai World Central (DWC) has recently been expanded to accommodate 26 million passengers. Longer term, DWC aims to increase capacity to up to 240 million passengers per year.

“More and more airports are switching from traditional service methods to more modern models,” said Michael Reichle, CEO of SPPAL.

“We support customers by providing condition-based and predictive maintenance, for example, or – as is the case in Dubai – by providing KPI-based solutions and innovative digital analytics applications. By doing so, further improvement in system availability as well as cost and resource efficiency is achieved.”

Siemens has long-term operation and maintenance contracts with almost 40 airports worldwide.