Omnix launches center of excellence to support businesses in their digital journeys

Omnix, an IT solutions and services provider, has announced the launch of its center of excellence (XOC), a managed service offering that was conceptualised to support businesses in their digital journeys.

Omnix’s XOC includes a combination of a security operations centre (SOC), network operations centre (NOC) and operations control centre (OCC) with managed services aimed to assist organisations accelerate their digital transformation initiatives and overcome challenges relating to security threats, network issues and performance, as well as operations-related tasks.

With the SOC, Omnix can support businesses with event classification, alerts prioritisation and investigation, incident containment and recovery, remediation and mitigation, and attacks assessment and audits.

In addition, the NOC supports businesses with network performance monitoring, network event management and traffic analysis, network configuration and change management, network maintenance and incidents reporting.

The OCC offering supports businesses with proactive, pre-emptive predictive remote support for physical security systems (system coverage: CCTV, ACS intercom, PMS, PGS), hassle free remote monitoring and support for audio and visual equipment and is located to monitor and stream any source of information to any screen for industrial automation systems such as SCADA.

Furthermore, the XOC which is equipped with the skilled resources and tools, will enable customers to identify cyberthreats and analyse network performance, with the goal of enabling organisations across sectors to remain focused on turning their aspirations into reality. It is designed to provide a centralised and coherent view of the users’ network, security and operations challenges.

“The newly launched XOC builds on Omnix’s strength as an industry leading solution provider, and we are committed to providing an environment powered by best-in-class tools and highly qualified resources. Our XOC is the ideal solution for businesses who want to reap the benefits of technology, while remaining focused on their business objectives,” said Walid Gomaa, CEO of Omnix International.

Read: Omnix International appoints Walid Gomaa as acting CEO

Meanwhile, explaining the managed services’ capabilities, Gomaa added, “With Omnix XOC offerings, and based on customers’ authorisation, potential security, network and operations threats/risks will be intercepted, logs will be analysed and correlated which will give customers holistic view of the incidents. When authorised, Omnix’s team can take immediate actions and correct the problems without needing any user intervention, ensuring that the business environment is protected.”