Home Industry Hospitality Gulf Business Talks: How can the GCC’s hospitality sector emerge from the Covid-19 crisis? In this exclusive webinar, hear from experts on what lies ahead for the regional hospitality sector by Gulf Business June 17, 2020 The hospitality sector has been one of the worst affected by the Covid-19 pandemic in the region. Lockdowns across the world caused tourist numbers to plummet, and many hotels were forced to temporarily close their doors. As economies gradually reopen, what steps can hoteliers take to ensure their businesses stay relevant? According to Kevork Deldelian, CEO of Millennium Hotels and Resorts Middle East and Africa, it is time for a complete overhaul of the system. Hotels need to operate more efficiently and avoid imposing rigid job roles for their staff, he stresses. Looking ahead, will technology be a major driver? David Allan, cluster general manager at Radisson Hotels Group, believes that robot assistants are gimmicks, with hospitality set to remain a people-centric business. In this very first edition of Gulf Business Talks – a series of video and audio discussions on topics relevant to the region – we deep-dive into the regional hospitality sector, how it is handling the crisis, importance of marketing, addressing guest needs and what the future holds. The panel of industry experts includes: • Kevork Deldelian, CEO, Millennium Hotels and Resorts Middle East and Africa • David Allan, cluster general manager, Radisson Hotels Group • Cyrus Heydarian, general manager, Breidenbacher Hof Hotel in Doosseldorf • Bruno Trenchard, senior manager, Strategic Advisory – Hotels and Hospitality, CBRE • Jacqueline Campbell, managing director, The Travel Collection • Michael Lee, client relationship director, MavenMagnet Tags CBRE Covid-19 crisis GB Talks GCC Guest experience Hospitality Millennium Radisson video webinar 0 Comments You might also like Novartis Gulf’s Mohamed Ezz Eldin on the region’s key healthcare trends Bahrain’s ATME aims transforming regional markets with asset tokenisation How the UK can aid the GCC to harness EdTech for inclusive learning US Fed rate cut triggers GCC ripple effect – here’s what it means