Dubai introduces new rules for doctors on social media: What’s banned
The restrictions form part of the Medical Advertising Content Standards for Social Media, prepared by the DHA’s Health Regulation Sector
02 September, 2026
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The Dubai Health Authority (DHA) has prohibited healthcare advertisers from using absolute, exaggerated or potentially misleading expressions in medical advertisements published on social media.
Under the new standards, healthcare advertisements cannot use words and phrases such as “the best,” “the only,” “the safest,” “magic,” “miracle,” “guaranteed success,” “100%,” “no side effects” or “immediate results.”
Medical advertisements are also prohibited from claiming that a doctor or healthcare professional possesses an exclusive skill or provides a unique treatment. They cannot suggest that the outcome of a healthcare service will always be effective, according to media reports.
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The restrictions form part of the Medical Advertising Content Standards for Social Media, prepared by the DHA’s Health Regulation Sector. The standards set requirements for advertising content published by healthcare facilities and licensed healthcare professionals, with the aim of protecting patients and the wider public from inaccurate, unclear, misleading or deceptive medical claims.
Focus on informed healthcare decisions
The DHA said misleading medical advertising on social media could contribute to physically or psychologically unsafe practices, unnecessary medical procedures and inappropriate treatment.
Health information shared on social media should therefore be reliable, useful and presented in a way that allows patients, caregivers and members of the public to make informed decisions.
The authority described the monitoring and review of medical advertising as a proactive measure intended to protect the public, prevent misleading or unnecessary promotion of healthcare services and ensure patients have access to balanced information.
Under the standards, advertisements must not create unrealistic expectations about the effectiveness or likely results of a treatment or healthcare service. They must also not directly or indirectly encourage inappropriate, random, unnecessary or excessive use of healthcare services.
The rules cite promotional language such as “Don’t delay,” “Get the look you want” and “Look better and feel more confident” as examples of wording that could create an unrealistic impression about expected results.
Fear cannot be used to sell healthcare
The DHA has also drawn a clear line against the use of fear as a marketing tool.
Healthcare advertisers cannot attempt to make patients anxious about their health to increase demand for a product, procedure or service. They are also prohibited from exploiting patients’ vulnerability or limited health knowledge.
Words or messages that generate fear, anxiety, panic or distress are not permitted. Advertisements must not lead people to believe they have a serious, harmful or contagious disease without an appropriate basis for such a claim.
The rules are intended to ensure that medical advertising informs rather than pressures people into seeking treatment.
Strict limits on superiority claims
The standards also place restrictions on claims that a healthcare professional or facility is superior to competitors.
Advertisements cannot state or imply that a particular healthcare professional or facility provides services that are better or safer than those offered by others.
Similarly, advertisers cannot suggest that a treatment is guaranteed, cannot fail, or is “magical” or a “miracle.” Claims that a doctor has an exclusive or unique skill or treatment are also prohibited, as are claims that a product contains a “secret ingredient.”
Any information relating to treatment outcomes must be supported by evidence, whether the claim is made directly or indirectly. Advertisements must also disclose associated risks.
Healthcare professionals are expected to ensure that information they publish is honest, accurate, concise, current and easy for the public to understand.
Rules extend to influencers and doctors
The standards also cover promotional content published by influencers, healthcare professionals and administrative employees.
Any healthcare professional, influencer or administrative employee who promotes a healthcare activity, service or treatment result while naming or identifying a healthcare facility by name or location must obtain approval from the facility’s medical director before publishing the content.
Healthcare facilities are responsible for visual content filmed on their premises, regardless of whether it is professionally produced or recorded using a mobile phone or another personal device.
That responsibility applies whether the material is published through the facility’s official account or through accounts operated by doctors, employees or influencers.
All such content must comply with the ethical and cultural requirements applicable in the UAE.
A healthcare professional promoting only their own services, without naming or identifying a healthcare facility by name or location, remains responsible for content published through their professional account.
Patient privacy remains a key requirement
Patient privacy is another central element of the standards.
Photos, videos or statements involving an individual or patient cannot be used in an advertisement without documented written consent.
That consent must be limited to the specific purpose for which it was provided and to the stated period of use.
The standards prohibit the disclosure of patients’ identities and require healthcare professionals to safeguard patient privacy and confidentiality at all times. They must also take steps to prevent unauthorised access to personal information, photographs and other patient-related material.




















