Dubai’s smart police stations serve over 2 million visitors since launch

Dubai’s Smart Police Stations (SPS), the world’s first and only unmanned smart police stations, have welcomed 2,067,000 visitors, and “smartly” processed 363,189 transactions since they were first introduced in 2017, according to the state news agency, WAM.

Major General Ali Ahmed Ghanim, director of the General Department for Logistic Support and head of the Government and Private Sector Team for Smart Police Stations, said, “On the 5th anniversary of the inauguration of the first smart police station (SPS), we take pride in being the pioneers of digital transformation and utilisation of smart police services to provide customers with smart services 24/7 and without human intervention.

“Dubai residents, visitors, and tourists can easily avail of smart police services round the clock and without human intervention through these smart police stations, which provide top-notch services with ease and per the highest standards.”

Major General Ghanim said the SPS project reflects the keenness of the Dubai Police General Command to achieve the government’s objective of improving the quality of life of community members, under the directives of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai.

The 22 SPS in all its “editions”: SPS, Drive-Thru, Walk-in, offer 27 essential services around the clock, such as reporting crimes and traffic incidents, and 33 community-based services to customers in seven languages: Arabic, English, Spanish, French, German, Russian and Chinese.

During the Expo 2020 Dubai, SPS welcomed visitors, residents, and delegations of prime ministers, presidents, ministers, royalties and distinguished individuals worldwide.