Dubai Taxi Company, Dubai Airports ink exclusive 5-year partnership
Trips from Dubai Airports expected to reach over eight million by 2029, with a projected revenue contribution of Dhs2.5bn over five years
Dubai Taxi Company (DTC) has signed a five-year strategic partnership with Dubai Airports to become the exclusive provider of taxi services at Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC).
The agreement reinforces DTC’s position as the leading provider of premium mobility services in Dubai.
The partnership underscores a long-standing relationship between DTC and Dubai Airports to accommodate the growing number of passengers.
In 2024, Dubai Airports welcomed 93 million guests across DXB and DWC, resulting in six million limousine and taxi trips.
Annual trips are projected to exceed eight million by 2029, with revenues expected to reach Dhs2.5bn over the five years.
DTC’s collaboration with Dubai Airports began in 1997 with a fleet of just 100 taxis.
Over the years, the company has grown into Dubai’s largest taxi operator.
Currently, it operates approximately 900 airport taxis, including 700 dedicated airport taxis, pink taxis catering to women and families, and accessible vehicles for People of Determination. The fleet also includes around 500 premium limousines.
Read: Dubai Taxi Company CEO Mansoor Alfalasi shares plans, milestones
Dubai Taxi Company: Smart transportation services on offer
Dubai Taxi Company’s taxi and limousine services at Dubai Airports are equipped with smart dispatch systems and instant booking technology through user-friendly apps, enabling cashless transactions. The fleet is monitored by DTC’s control centre to ensure safe and efficient transportation.
“The agreement demonstrates the strength of our relationship with Dubai Airports, which began in 1997. As the exclusive provider of taxi services at Dubai’s airports for more than two decades, we are committed to showcasing Dubai at its best to all passengers,” said Alfalasi.
“With a team of well-trained drivers backed by sophisticated technology, DTC is committed to enhancing its operational capacity to align with the rapid growth and development at Dubai Airports, ensuring the continued delivery of world-class transportation services,” he added.
In 2024, DTC doubled its dedicated airport taxi fleet to support transportation services, increasing trip numbers by 30 per cent and reducing reliance on the city fleet.
Dubai Airports focused on enhancing the passenger experience
Paul Griffiths, CEO of Dubai Airports, emphasised the importance of seamless mobility solutions. “Our goal at Dubai Airports is to create an effortless and seamless experience for every guest, from the moment they arrive at our airports to the moment they depart. Reliable, efficient, and well-integrated ground transport is a crucial part of that equation.”
He added: This partnership with Dubai Taxi Company ensures that guests at DXB and DWC experience world-class mobility solutions from the road to the air, reflecting the speed, convenience, and service excellence we uphold across the entire airport journey.”
