Dubai rolls out new productivity system for government workforce

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In a major step to enhance public sector efficiency, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai, has issued Executive Council Resolution No. (67) of 2025, introducing a Workforce Productivity Measurement System across government entities.

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The resolution mandates a phased implementation of the system, with timelines and scope determined by the Dubai Government Human Resources Department (DGHR). The first phase will assess workforce productivity using recognised performance metrics, comparing service outputs against workforce size, total salaries, working hours, and other relevant data, a WAM report said.

Insights gathered during this phase will drive the development of efficiency-enhancing initiatives. The final phase will focus on evaluating the overall effectiveness of the system. A comprehensive procedural guide will outline the steps and responsibilities for each phase of the rollout.

Roles and responsibilities defined

The General Secretariat of The Executive Council has been tasked with classifying and updating government services, coordinating with entities like the Department of Finance, Dubai Digital Authority, and DGHR. It will also validate performance indicators and provide technical support throughout implementation.

Meanwhile, DGHR will manage and supervise the system, including the preparation and updating of procedural guidelines, development of productivity indicators, and collaboration with financial authorities to align budgets with performance outcomes. DGHR will also assess compliance, monitor results, and submit reports to the General Secretariat.

Digital tools and data integration

The Dubai Digital Authority will play a critical role in providing technical support for the system’s digital platform, including data analysis tools and database integration, key elements in ensuring real-time tracking and transparency.

All government departments are required to adhere to the procedural guide, submit regular productivity data, and act on recommendations aimed at improving efficiency and financial performance. The Director-General of DGHR will issue implementing decisions in coordination with relevant authorities.

This Resolution takes effect upon publication in the Official Gazette and nullifies any prior conflicting provisions.