Dubai introduces first three-year fixed service fee model for Palm Jumeirah community

The Dubai Land Department (DLD), in partnership with Dubai Holding Community Management, has approved the emirate’s first-ever three-year fixed service fees for the Palm Jumeirah Master community—a move aimed at strengthening financial stability and transparency across jointly owned properties (JOPs).

Under the new mechanism, management companies of JOPs can now submit and secure approval for a three-year service-fee budget through the ‘Mollak’ system, while still retaining the option to continue with the traditional one-year model. The initiative is designed to provide greater predictability for owners and investors and enable management firms to engage in longer-term operational contracts with service providers.

DLD said the shift to multi-year budgeting represents a strategic milestone for the Jointly Owned Property Management Department, supporting the maturation of the Mollak system and advancing Dubai’s broader agenda for stronger community governance and real estate market stability. By enabling more sustainable financial planning, the model is expected to enhance operational efficiency, data reliability and long-term decision-making across communities.

The updated Mollak framework also introduces deeper digital data integration and simplified documentation processes, improving oversight and reducing turnaround times for stakeholders.

Eng. Abdullah Ahmed Al Shehhi, CEO of the Real Estate Regulatory Agency at Dubai Land Department, confirmed that the new mechanism has been implemented for the first time in collaboration with Dubai Holding Community Management, with the Palm Jumeirah Master community becoming the first project to have its budget approved under the advanced model.

He said: “All community management companies across Dubai can use this new mechanism, which supporting long-term financial planning and enhancing the stability of service fees. This step forms part of RERA’s ongoing efforts to strengthen transparency, improve the efficiency of community management, and elevate the quality of services provided to residents, owners, and investors across the emirate.”

The announcement came during a workshop hosted jointly with Dubai Holding Community Management, where updates related to multi-year financial planning and community management enhancements were presented. During the session, Francis Giani, chief community management officer at Dubai Holding Community Management, highlighted key milestones across the organisation’s residential portfolio.

Giani said: “This milestone will significantly enhance our strategic planning capabilities, allowing us to approach future initiatives with greater foresight and clarity. Anchored in this renewed framework, we are committed to implementing meaningful, long-term enhancements that enrich the community experience and deliver enduring value to our residents at the Palm Jumeirah and beyond.”

DLD said the new mechanism reinforces its commitment to modernising real estate governance systems, strengthening customer confidence, and supporting Dubai’s vision to deliver world-class community living environments through more efficient and innovative regulatory frameworks.