Dubai Chamber strengthens partnership with Dubai Land Department
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Dubai Chamber strengthens partnership with Dubai Land Department

Dubai Chamber strengthens partnership with Dubai Land Department

The representatives from both teams shared their experience and best practices in digital transformation and customer service

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Dubai Chamber of Commerce, recently hosted a team from Dubai Land Department (DLD) at its headquarters, where representatives shared their experience and best practices in digital transformation and customer service.

According to the state news agency WAM, the meeting explored potential collaboration and discussed knowledge sharing opportunities focusing on government work systems.

Representing the DLD were Abdullah Al Siri, senior director of Customer Happiness Department, and Fatima Al Shamsi, senior manager, Real Estate Services.

The DLD representatives were briefed on the chamber’s advanced digital transformation system, which provides options for chamber members and customers to easily complete transactions.

Hattawi elaborated on the chamber’s advanced digital infrastructure and systems, which are designed to provide a seamless customer experience, adding that digital transformation remains a top priority for the organisation as it supports Dubai’s strategic ambition of becoming the smartest city in the world.

He said that electronic transactions conducted by customers at the chamber increased by 8.4 per cent year-over-year between January and May 2022, reaching over 308,000 electronic transactions.

Ahmed Al Theeb highlighted the chamber’s strong commitment to providing smart services that add value for its members and improve ease of doing business in Dubai. He noted that digital transformation efforts played a role in boosting membership growth and the number of certificates of origin issued and received by the chamber, as the smart systems in place simplified and facilitated procedures and processes for customers.

In recent developments, Dubai International Chamber, one of three Chambers operating under Dubai Chambers,  announced plans to open a representative office in Tel Aviv, which will aim to facilitate trade and investment between business communities in Dubai and Israel.

The announcement came during a meeting held on June 6 at the Chamber’s headquarters, attended by Hamad Buamim, president and CEO of Dubai Chambers, Orna Barbivay, Israeli Minister of Economy and Industry, Amir Hayek, Israel’s Ambassador to the UAE; and representatives from the embassy, ministry and Dubai Chambers.

Read: Dubai International Chamber to open representative office in Israel

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