RERA’s Tayseer initiative to help property owners settle dues
The initiative is designed to foster collaboration among stakeholders and address challenges proactively before they escalate into legal disputes
The Real Estate Regulatory Agency (RERA), a subsidiary of the Dubai Land Department (DLD), has launched the ‘Tayseer‘ initiative to facilitate the payment of outstanding service fees by property owners.
The initiative offers flexible payment plans, allowing owners to settle their dues over a minimum of six months in coordination with jointly owned property (JOP) management companies.
The move is designed to ease financial burdens on owners and promote greater financial stability within Dubai’s real estate sector.
The initiative aligns with the UAE’s ‘Year of the Community,’ declared by the nation’s leadership under the theme “Together, hand in hand”.
Tayseer to enable community collaboration
By providing flexible financial solutions, the programme is expected to improve the quality of life across the emirate, while fostering stronger community ties.
The initiative was launched following discussions between RERA and JOP management companies, which focused on mechanisms to resolve overdue service fees.
It was agreed to open registration for the programme for two months through the management companies, with a commitment not to initiate enforcement actions against owners while the payment plan is in place.
As a result of these discussions, 19 property management companies have already joined the initiative.
Support for property owners and sector sustainability
Mohammed Ali Al Bidwawi, acting CEO of RERA at the Dubai Land Department, emphasised that the initiative demonstrates DLD’s continued commitment to strengthening the readiness and sustainability of the real estate sector, while enhancing public-private partnerships.
He said, “Dubai Land Department continues to launch impactful initiatives that keep pace with market developments and address the needs of property owners and investors. The ‘Tayseer’ initiative aligns with our vision of delivering proactive, customer-centric services that build trust and balance economic and social priorities.”
Through ‘Tayseer,’ the Dubai Land Department aims to achieve several strategic objectives, including reducing the number of service fee-related cases at the Rental Disputes Center, minimising complaints, and improving service fee allocation efficiency across real estate projects. The initiative also aims to enhance the experience of property owners by providing seamless payment services, which in turn will boost customer satisfaction and support the long-term sustainability of the real estate market.
The initiative is part of the Dubai Real Estate Sector Strategy 2033, which seeks to establish flexible and sustainable service fee payment plans for property owners.
These plans will help achieve the economic and investment goals of owners while ensuring timely payments in accordance with the agreed schedules.
The ‘Tayseer’ initiative supports national and local priorities across three key pillars: enhancing Dubai’s global competitiveness by fostering an environment conducive to investment, promoting sustainable development by reinforcing trust and transparency in the real estate market.
RERA is encouraging all property owners to contact their management companies directly to take advantage of the initiative and is urging additional management companies to join the programme.
