DEWA concludes digital integration of over 70 projects with different entities

Dubai Electricity and Water Authority (DEWA) has completed the digital integration of more than 70 projects with government and private organisations.

According to a Dubai Media Office report, these organisations include Digital Dubai Authority, Dubai Municipality, Roads and Transport Authority (RTA) Dubai, Dubai Land Department, Dubai Health Authority, the Department of Economic Development, 21 banks, du, e& (formerly Etisalat), ENOC, EPPCO, Noqodi wallet, Western Union and Empay.

With this, customers can gain access to get a wide range of services, including bill payment, information updates, activation of electricity/water services , housing fees adjustment, refunds, updating trade license and others.

Making sustainability is a priority
Saeed Mohammed Al Tayer, MD and CEO of DEWA, indicated that through digital integration and digital channels provided by DEWA, more than 75 million smart transactions have been completed, which contributed to reducing 496,256 tonnes of carbon dioxide emissions. This is equal to planting 379,291 trees over an area equivalent to 549.51 football pitches until mid-June 2022.

The smart adoption of DEWA’s services reached 98.99 per cent until the end of the second quarter of the year.

Digital transformation
Al Tayer said: “DEWA is committed to maintaining its global position as one of the most distinguished and pioneering utilities in the world. As part of its vision to become a globally leading sustainable innovative corporation, DEWA works, through Digital DEWA, its digital arm, to redefine the concept of a utility by creating a new digital future for Dubai, and become the first digital utility in the world with autonomous systems for renewable energy and storage, with the expansion of AI and digital services.”

In March last year, DEWA received the ‘100% Paperless’ stamp from Digital Dubai Authority, marking the digital transformation of all its operations and services by 100 per cent.

Read: Smart Dubai certifies DEWA’s operations to be 100% paperless

In recent news, the utilities giant announced that the construction of three million imperial gallons per day water microfiltration units in Hatta is 57 per cent complete.

Read: DEWA completes 57% construction of water microfiltration units in Hatta