DBLC’s Jassim Al Gallaf on how Dubai is supporting investors

The Dubai Business Registration and Licensing Corporation (DBLC), part of the Dubai Department of Economy and Tourism (DET), has unveiled a range of cutting-edge digital tools designed to enhance the investor experience in Dubai.

Announced at GITEX Global 2024, these innovations are a key element of the ‘Invest in Dubai’ ecosystem, aimed at simplifying business operations and boosting investor confidence by integrating advanced technologies, including artificial intelligence (AI).

In an exclusive interview with Gulf Business, Jassim Al Gallaf, director of Digital Business Development and Partnerships at DBLC, shares insights on the new initiatives and their impact on Dubai’s business environment.

What are the key initiatives that DBLC introduced at Gitex?

We were excited to introduce several major initiatives at GITEX Global this year. Using the Dubai Unified Licence, we are enhancing the investor journey and improving access to add-on services through our integration with partners and service providers on the Invest in Dubai platform.

This initiative is focused on building trust, streamlining processes, and providing businesses with fast-track access to essential services like banking and telecom support.

The Dubai Unified Licence simplifies the investor’s journey from initial idea to full operation, allowing them to focus on growth.

We also launched DET’s AI-driven chatbot.

How do these initiatives support the economy of Dubai?

These initiatives are all directly linked to Dubai’s strategic focus on enhancing the ease of doing business in the emirate, which is a key component of the D33 agenda announced by Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

By reducing the time it takes to complete business transactions, improving compliance, and providing a reliable source of information for investors, these initiatives aim to foster confidence and trust in the market.

Moreover, by encouraging virtual interactions through digital platforms, we can engage with a broader global investor base. Whether you’re setting up a business from overseas or already operating in Dubai, these initiatives make it simpler, faster, and more efficient.

What are your expectations for the year ahead?

At DET, we have a very ambitious vision for the year ahead. Our primary focus will be on digitizing, modernising and simplifying every aspect of the business registration, licensing, and operations ecosystems.

This includes launching new initiatives that further integrate our services with other government entities, streamlining policies, and making procedures even more investor-friendly.

We want to significantly enhance the ease of doing business in Dubai over the next 12 months. This means improving not only the processes but also the overall investor experience.

We’re also keen to continue building on the momentum we’ve achieved by introducing more digital-first solutions that will make business operations smoother, more transparent, and more efficient for both local and global investors.

Read: GITEX Global 2024: Here’s what to expect from these industry leaders