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Amazon opens a new fulfillment centre in Dubai South

Amazon opens a new fulfillment centre in Dubai South

The new facility will increase Amazon’s storage capacity by 70 per cent, supporting a wider selection of products for customers

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Amazon has announced the opening of a new fulfillment centre in the UAE.

The facility has a storage capacity of 2.1 million cubic feet, which will increase Amazon’s total storage capacity in the UAE by 70 per cent.

As the company gears up for increased customer demand during the Holy month of Ramadan, the investment will enable Amazon to delight customers with a wider selection of products across electronics, appliances, groceries, fashion, books and more.

Furthermore, the facility will house innovative solutions for its operations, close to three kilometres of conveyance equipment, spread across five floors and covering an area of more than 350,000 sqft.

The capacity will also provide entrepreneurs and small and medium-sized businesses (SMBs) access to Amazon’s fulfillment capabilities and logistics expertise.

In order to reach a wider customer base faster and more efficiently, SMBs can take advantage of the Fulfilled by Amazon offering that allows them to store, pick, pack and ship customer orders through the brand.

The company recently announced its commitment to host products from 100,000 businesses, including local SMBs, on its UAE website Amazon.ae by 2026, in support of the Dubai Economic Agenda D33 to make Dubai a global digital economy.

The facility is located in Dubai South’s Logistics District, enabling efficient services, speed, operations, and uninterrupted access to Jebel Ali Port and Al Maktoum International Airport.

The district comprises of multiple zones that facilitate distribution, including a Freight Forwarding Zone; EZDubai, a fully dedicated e-commerce free zone strategically located in the district; and a Contract Logistics Zone.

Khalifa Al Zaffin, executive chairman of Dubai Aviation City Corporation and Dubai South, commented: “At Dubai South, our mandate is to support the government’s economic diversification efforts through the different services and solutions that we provide to local and international companies. We have created a world-class logistics, supply chain and warehousing infrastructure ecosystem, making it an ideal location for Amazon’s new facility. We are thrilled to welcome the company’s second fulfillment centre in our Logistics District, as hosting a global e-commerce company like Amazon expanding its investment in the UAE brings us closer to our mission to catalyze the UAE’s economic growth.”

Helal Al Marri, director-general of the Dubai Department of Economy and Tourism said: “In line with our Economic Agenda 2033’s (D33) strategic objectives, we welcome the ongoing expansion of Amazon here and its catalysing role in the wider development of an economy centered on innovation and technology that enables talent.”

Ahmed Mahboob Musabih, director-general of Dubai Customs, CEO of Ports, Customs and Free Zone Corporation added: “The launch of Amazon’s new shipping centre in Dubai South is a testament to Dubai’s unwavering commitment to achieving global leadership in cross-border e-commerce. This achievement adds another remarkable milestone to Dubai’s already impressive record of accomplishments in the field.”

Ronaldo Mouchawar, vice president of Amazon MENA, said: “At Amazon, we continue to emphasize our focus on providing the best and fastest selection of products to our customers in the UAE. Fulfillment centres have a ripple effect across the economy, contributing significantly to the growth of ecommerce sales, building capacity and accelerating entrepreneurship by allowing sellers and start-ups to leverage Amazon’s world class fulfillment offerings to reach more customers with a wider selection of products. At the same time, we continue to invest in building the UAE’s talent capabilities, creating diverse career paths in an industry-leading workplace.”

Prashant Saran, director of Operations for Amazon MENA, said: “With the opening of this facility, we are geared up to offer even more products to more customers during the busy time of Ramadan. The new fulfilment centre will be equipped with Amazon’s latest global innovations to ensure speed, safety and reliability with every order. As a good corporate citizen, we always strive to create opportunities for employees, partners and the community while growing sustainably and responsibly.”

Amazon is committed to embedding sustainable practices across all its operations as it expands its presence across the UAE. The new facility incorporates carbon-friendly design concepts, efficient control systems, data and analytics to improve energy efficiency.

Since its launch in the UAE, Amazon has been investing in strengthening its presence and launching various service offerings to enhance the order fulfilment experience for customers in the UAE.

Today, Amazon Operations’ network across the UAE comprises of three fulfillment centres, three sort centres, eight delivery stations and a network of small and medium businesses working as Delivery Service Partners.

Read: FreshToHome raises $104m with Amazon as lead investor

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