Air Arabia Abu Dhabi introduces home check-in service

Image: Air Arabia

Air Arabia Abu Dhabi has partnered with Morafiq, an airport services provider, to introduce a home check-in service for its passengers.

Offering a more seamless and convenient travel experience, the new service enables travellers to check in their luggage and collect their boarding passes from the comfort of their homes.

The home check-in service aims to enhance passengers’ journeys by reducing time spent at the airport and eliminating the need to wait in check-in queues.

Dedicated Morafiq staff will handle the check-in process, from collecting luggage to issuing boarding passes, ensuring a smooth departure experience.

Adel Al Ali, group CEO of Air Arabia, said, “This partnership with Morafiq reinforces our commitment to providing our customers with innovative solutions that simplify and enhance their travel experience. The Home Check-In service is another step in our efforts to offer added convenience and streamline the journey for our passengers, helping them save time.”

Titten Yohannan, chairman and CEO of OACIS EMEA, which owns Morafiq Aviation Services, added, “This collaboration reflects our dedication to improving travel flexibility, safety, and convenience for travellers in Abu Dhabi.”

Here’s how the home check-in service works

Passengers can book the home check-in service via the Morafiq app, website, or Air Arabia’s website and customer service.

The service can be scheduled from 24 hours to five hours before a flight’s departure.

On the day of travel, passengers can bypass the airport check-in counters and proceed directly to security, further speeding up their pre-flight experience.