Abu Dhabi Islamic Bank launches b2b marketplace for SMEs

Abu Dhabi Islamic Bank (ADIB) has introduced ADIB Business Souq, a digital marketplace to support small and medium-sized enterprises (SMEs).

ADIB Business Souq is an online ecosystem for SMEs that aims to considerably lessen the cost of doing business by offering a wide range of exclusive offers and discounts.

Additionally, the platform aims to keep adding new services and offers from various businesses in the UAE.

Amit Malhotra, global head of Retail Banking at ADIB, said, “The ADIB Business Souq is a game-changer for SMEs in the UAE. It is a one-stop platform that digitally connects SMEs with essential services such as accounting, HR, consultancy and IT, all digitally accessible.”

Here’s how the ADIB Business Souq works

• Users can access offers and discounts by visiting the ADIB Business Souq platform, where they can log in using their UAE mobile number, name, and OTP.
• Once logged in, they can select the desired offer, fill out a request form, and expect partner brands to respond within 48 working hours to process the request.
• Users will receive email and SMS notifications once a request is raised and they can also be tracked in the history tab. Users will then receive a call from partner brands to discuss their requirements and finalise pricing after applying discounts.
• A confirmation email from partner brands will notify users when their offers are active.

In addition, business owners can also expect a ready community of suppliers, all available through this free-of-charge service.

Furthermore, new SME customers can open an ADIB account instantly through a fully automated process.