Abu Dhabi launches biometric smart travel project at Zayed International Airport

Image: Abu Dhabi Airports

Abu Dhabi Airports has unveiled a new biometric Smart Travel project in partnership with the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP).

The initiative, set to transform travel processes at Zayed International Airport, will be implemented in three phases and streamline security and operations through advanced biometric technology.

The project, developed in collaboration with AI transportation solutions provider Next 50, will integrate biometric authentication systems across all security and operational touchpoints at the airport.

By leveraging the Federal Authority’s databases, the system will enable automatic traveller authentication without prior registration for departing passengers.

Abu Dhabi Airports aims to enhance aviation security, improve traveller experience, and streamline airport operations with this new technology.

Biometric smart travel project: highlights

The system was initially rolled out in conjunction with the new terminal opening in November 2023, featuring automated traveller registration, self-service baggage delivery, and facial recognition at e-gates and boarding gates.

The current phase of the project includes expanding biometric systems to five additional airlines, all boarding gates, and new e-gates in transit areas.

Future expansions will incorporate biometric systems into the Etihad Airways lounge and duty-free retail outlets.

Andrew Murphy, chief information officer at Zayed International Airport, said: “We are delighted to collaborate with the Federal Authority for Identity, Citizenship, Customs, and Port Security to implement this groundbreaking project. We aim to enhance the traveller experience with efficient and seamless services through advanced biometric systems. By 2025, we aim to extend these systems to all security and operations touchpoints and other airlines.”

Saeed Saif Al Khaili, DG at ICP, commented: “The Biometric Smart Travel project is set to improve the travel experience at Zayed International Airport from kerb to gate, ensuring high security and efficiency.

“This project will cut the time for traveller processing from 25 seconds to just seven seconds and reduce the burden on human resources by utilising smart gates for identity verification.”

The Biometric Smart Travel project is expected to enhance operational performance, reduce infrastructure costs, and combat fraud and forgery in identification documents.